Hoshizaki Ice Machine Leaking Water in Jacksonville, FL
Puddles around or under the appliance — could be drain pan, gasket, water inlet valve, or hose failure. We fix this on Hoshizaki ice machines across Jacksonville. Urgent breakdowns get priority dispatch, so they don't wait until morning.

Why your Hoshizaki ice machine is leaking water
A Hoshizaki ice machine that is leaking water tends to show the same signs: puddles around or under the appliance — could be drain pan, gasket, water inlet valve, or hose failure. On this platform it's most often worn door gasket. Left unaddressed, food or stock can spoil within hours.
Most likely causes
- A cracked or clogged drain pan
- Blocked or frozen defrost drain
- Failed water inlet valve
- Worn door gasket
- Cracked reservoir or filter housing
Known Hoshizaki ice machine weak points
- scale/lime buildup triggering cleaning cycles and harvest problems on ice machines
- float valve, water pump, and bin control switch failures
- dirty condenser causing high head pressure and error codes
- evaporator and thermistor faults on CRMR reach-ins
Quick check — and when it's not DIY
There's one thing worth checking before you book anyone: check for an obviously loose supply line, a door gasket that isn't sealing, or a drain you can reach and clear yourself. Also, trace exactly where water first appears, since that narrows down whether it's a hose, gasket, or drain issue. Once you've ruled that out, water tracking back to a cracked internal pan or a failed valve means partial disassembly, and working near live electrical parts while wet is a real shock risk.
How we fix it
We start with a full diagnostic on the Hoshizaki ice machine, confirm the real fault, then price it flat. Genuine Hoshizaki parts are readily available via authorized distributors; refrigerant/sealed-system work requires an experienced technician and regular water treatment is advised. You approve a flat price up front, and the work is backed by our labour and parts warranty.
Independent commercial service experienced with Hoshizaki ice and refrigeration; not an authorized Hoshizaki dealer.
What Jacksonville homeowners say
on the First Coast
“Called about our Hoshizaki ice machine in the morning and it was running again by evening. Fixed on the first visit — the flat price matched the quote exactly, no upsell.”
“Our Hoshizaki ice machine quit on us and they had a technician out the same afternoon in Jacksonville. Stood behind the warranty and used a real Hoshizaki OEM part, not a knockoff.”
“Two other shops couldn't fit us in — these guys fixed the Hoshizaki ice machine the same day. You can tell they work on Hoshizaki all the time — quick, clean diagnosis.”
Frequently asked questions
Do you warranty your repairs?
We stand behind the work with a 1-year labour warranty and 6-month parts warranty — if it recurs in that time, we fix it again for free.
What's the price for a Hoshizaki ice machine that is leaking water?
Most repairs for a Hoshizaki ice machine that is leaking water run $220–$950 including parts and labour. The $149 diagnostic is credited in full toward the repair when you go ahead, and you get a flat quote before any work starts.
Can you come out same-day in Jacksonville?
We do — Jacksonville is on our daily route, with same-day and after-hours emergency slots. The earlier you call, the better the odds of a same-day visit.
What does the call-out cost?
The $149 diagnostic covers a full on-site inspection and is applied to your repair total. There are no hidden trip charges or surcharges on top of your quote.
Get same-day service in Jacksonville.
Flat-rate pricing, 1 year labour warranty, and fast dispatch.