Ice-O-Matic Ice Machine Leaking Water in Jacksonville, FL
Puddles around or under the appliance — could be drain pan, gasket, water inlet valve, or hose failure. We fix this on Ice-O-Matic ice machines across Jacksonville. A live dispatcher answers your call — no phone tree, no callback queue.
Why your Ice-O-Matic ice machine is leaking water
Here's how leaking water typically presents on a Ice-O-Matic ice machine: puddles around or under the appliance — could be drain pan, gasket, water inlet valve, or hose failure. On this platform it's most often failed water inlet valve. Left unaddressed, food or stock can spoil within hours.
Most likely causes
- Cracked reservoir or filter housing
- Failed water inlet valve
- Blocked or frozen defrost drain
Known Ice-O-Matic ice machine weak points
- Thin, hollow or reduced ice output from mineral scale on the evaporator
- No-ice conditions from failed water inlet valve, float or control board
- High-temperature shutdowns caused by a dirty condenser or clogged air filter
- Water and drain-line leaks from clogged or improperly installed drains
Quick check — and when it's not DIY
The one self-check that's actually worth your time: check for an obviously loose supply line, a door gasket that isn't sealing, or a drain you can reach and clear yourself. Also, trace exactly where water first appears, since that narrows down whether it's a hose, gasket, or drain issue. Should that not clear it, a leak that keeps coming back is typically inside the sealed system or behind a panel, and chasing it further risks water damage to electrical components best left to a technician.
How we fix it
Our technician runs a full diagnostic on your Ice-O-Matic ice machine and isolates the exact cause before quoting. OEM Ice-O-Matic parts are readily stocked by PartsTown, WebstaurantStore and KaTom, though sealed-system refrigerant work requires an experienced technician. The quote is flat, approved before we start, and every repair carries our warranty.
independent commercial service — experienced with Ice-O-Matic ice machines, not authorized by the manufacturer
What Jacksonville homeowners say
on the First Coast
“Our Ice-O-Matic ice machine quit on us and they had a technician out the same afternoon in Jacksonville. They clearly knew Ice-O-Matic inside out and had the part on the truck.”
“The Ice-O-Matic ice machine died mid-week and they had it sorted before I'd even rearranged my schedule. Clean, on-time, and they took the old part with them. Would call again.”
“Called late at night and a tech was here by mid-morning to look at the Ice-O-Matic ice machine. Genuine parts, done in one trip, and the invoice matched the quote.”
Frequently asked questions
What does the call-out cost?
A flat $149 covers the on-site diagnosis and rolls into the repair price. What we quote is what you pay — no add-ons.
What if the same problem comes back?
You're covered by our 1-year labour warranty and 6-month parts warranty. Should the same fault return inside that period, the follow-up visit is free.
How much does a Ice-O-Matic ice machine that is leaking water cost?
Typical costs for a Ice-O-Matic ice machine that is leaking water land between $220–$950, parts and labour included. The $149 call-out is applied to the job and the quote is flat — no meter running.
How fast can you get to Jacksonville?
Yes. We cover Jacksonville daily and offer same-day and emergency service. Booking earlier in the day gives the best chance of an afternoon slot.
Get same-day service in Jacksonville.
Flat-rate pricing, 1 year labour warranty, and fast dispatch.