Northstar
Same-day dispatch · 30.33°N 81.66°W · Est. 2009

Ice-O-Matic Ice Machine Leaking Water in St. Augustine, FL

Puddles around or under the appliance — could be drain pan, gasket, water inlet valve, or hose failure. We fix this on Ice-O-Matic ice machines across St. Augustine. Most jobs are booked, diagnosed, and fixed inside 24 hours.

4.9250 Google reviews1 year labour warranty
Commercial kitchen equipment
1-Year Labour Warranty
On every job
6-Month Parts Warranty
OEM original parts
Licensed & Insured
Insured for work in FL
Same-Day Service
Emergency dispatch
Urgent

Why your Ice-O-Matic ice machine is leaking water

Here's how leaking water typically presents on a Ice-O-Matic ice machine: puddles around or under the appliance — could be drain pan, gasket, water inlet valve, or hose failure. On this platform it's most often cracked reservoir or filter housing. Left unaddressed, food or stock can spoil within hours.

Most likely causes

  • A loose or split supply hose
  • Failed water inlet valve
  • Worn door gasket
  • A cracked or clogged drain pan

Known Ice-O-Matic ice machine weak points

  • Thin, hollow or reduced ice output from mineral scale on the evaporator
  • No-ice conditions from failed water inlet valve, float or control board
  • High-temperature shutdowns caused by a dirty condenser or clogged air filter
  • Water and drain-line leaks from clogged or improperly installed drains

Quick check — and when it's not DIY

One thing you can rule out on your own: trace exactly where water first appears, since that narrows down whether it's a hose, gasket, or drain issue. Also, check for an obviously loose supply line, a door gasket that isn't sealing, or a drain you can reach and clear yourself. Should that not clear it, water tracking back to a cracked internal pan or a failed valve means partial disassembly, and working near live electrical parts while wet is a real shock risk.

How we fix it

First we diagnose the Ice-O-Matic ice machine end to end, so you're not paying to swap parts on a guess. OEM Ice-O-Matic parts are readily stocked by PartsTown, WebstaurantStore and KaTom, though sealed-system refrigerant work requires an experienced technician. Most leaking water jobs finish same-day, at a flat price, under our warranty.

independent commercial service — experienced with Ice-O-Matic ice machines, not authorized by the manufacturer

Reviews · on record

What St. Augustine homeowners say

4.9
250+ Google reviews
on the First Coast
★★★★★
No waiting around — the Ice-O-Matic ice machine was diagnosed within an hour of the tech arriving. Fixed on the first visit — the flat price matched the quote exactly, no upsell.
Brian P. · Verified customer
★★★★★
The Ice-O-Matic ice machine broke right before the weekend and they still came out same-day. Stood behind the warranty and used a real Ice-O-Matic OEM part, not a knockoff.
Nicole N. · Verified customer
★★★★★
Same-day response — a tech was diagnosing the Ice-O-Matic ice machine hours after I called. You can tell they work on Ice-O-Matic all the time — quick, clean diagnosis.
James L. · Verified customer
FAQ · before you call

Frequently asked questions

What does a Ice-O-Matic ice machine that is leaking water usually cost?

Expect $220–$950 for parts and labour on a Ice-O-Matic ice machine that is leaking water. We charge a $149 diagnostic that comes off the repair total, and nothing begins until you approve a flat price.

How fast can you get to St. Augustine?

We do — St. Augustine is on our daily route, with same-day and after-hours emergency slots. The earlier you call, the better the odds of a same-day visit.

What does the call-out cost?

The $149 diagnostic covers a full on-site inspection and is applied to your repair total. There are no hidden trip charges or surcharges on top of your quote.

Do you warranty your repairs?

Every repair is backed by a 1-year labour warranty and a 6-month parts warranty. If the same issue returns in that window, we come back at no charge.

Dispatching now · St. Augustine, FL

Get same-day service in St. Augustine.

Flat-rate pricing, 1 year labour warranty, and fast dispatch.