Northstar
Same-day dispatch · 30.33°N 81.66°W · Est. 2009

Imperial Char-Broiler Burner Not Igniting in Jacksonville, FL

Surface burner clicks but no flame, or no spark at all. Igniter, spark module, or gas valve. We fix this on Imperial char-broilers across Jacksonville. Emergency slots stay open daily for breakdowns that can't wait.

4.9250 Google reviews1 year labour warranty
Commercial kitchen equipment
1-Year Labour Warranty
On every job
6-Month Parts Warranty
OEM original parts
Licensed & Insured
Insured for work in FL
Same-Day Service
Emergency dispatch
Urgent

Why your Imperial char-broiler is burner not igniting

Catching burner not igniting early on a Imperial char-broiler is usually straightforward: surface burner clicks but no flame, or no spark at all. Igniter, spark module, or gas valve. The usual culprit is a dirty or wet igniter. Left unaddressed, the kitchen loses a station it can't work around.

Most likely causes

  • Failed spark module
  • A dirty or wet igniter
  • Loose igniter wiring
  • Clogged burner ports

Known Imperial char-broiler weak points

  • standing-pilot and thermocouple failures preventing burner ignition
  • burner valve and orifice wear causing weak or uneven flame
  • oven and fryer thermostat drift affecting temperature accuracy
  • griddle plate warping and thermostat faults over heavy use

Quick check — and when it's not DIY

There's one thing worth checking before you book anyone: check whether other burners on the same unit ignite normally, which narrows the fault to one burner or the whole unit. Also, confirm the burner ports and igniter are dry and free of spilled food or debris. If it's still acting up after that, if it still won't spark, the igniter, spark module, or gas valve is at fault, and gas components aren't a homeowner repair by code in most areas.

How we fix it

Our technician runs a full diagnostic on your Imperial char-broiler and isolates the exact cause before quoting. OEM parts are available (Imperial is now Middleby-owned) through Parts Town and PartsFPS; gas work requires a licensed technician. You approve a flat price up front, and the work is backed by our labour and parts warranty.

Independent commercial service experienced with Imperial cooking equipment; not authorized by the manufacturer.

Reviews · on record

What Jacksonville homeowners say

4.9
250+ Google reviews
on the First Coast
★★★★
Called about our Imperial char-broiler in the morning and it was running again by evening. Genuine Imperial part, flat price, and done in a single visit.
Nicole E. · Verified customer
★★★★★
Called late at night and a tech was here by mid-morning to look at the Imperial char-broiler. You can tell they work on Imperial all the time — quick, clean diagnosis.
Ryan V. · Verified customer
★★★★★
The Imperial char-broiler died mid-week and they had it sorted before I'd even rearranged my schedule. Stood behind the warranty and used a real Imperial OEM part, not a knockoff.
Katie P. · Verified customer

Other Imperial char-broiler problems we fix

FAQ · before you call

Frequently asked questions

Is there a fee for the diagnostic?

The $149 diagnostic covers a full on-site inspection and is applied to your repair total. There are no hidden trip charges or surcharges on top of your quote.

Do you offer same-day service in Jacksonville?

Same-day is common in Jacksonville. Our trucks run the area every day and emergency slots are held open for breakdowns that can't wait.

What does a Imperial char-broiler that is burner not igniting usually cost?

Most repairs for a Imperial char-broiler that is burner not igniting run $200–$880 including parts and labour. The $149 diagnostic is credited in full toward the repair when you go ahead, and you get a flat quote before any work starts.

Is the repair guaranteed?

We stand behind the work with a 1-year labour warranty and 6-month parts warranty — if it recurs in that time, we fix it again for free.

Dispatching now · Jacksonville, FL

Get same-day service in Jacksonville.

Flat-rate pricing, 1 year labour warranty, and fast dispatch.