Northstar
Same-day dispatch · 30.33°N 81.66°W · Est. 2009

Imperial Char-Broiler Not Heating in Jacksonville, FL

Appliance runs but doesn't reach set temperature. Failed heating element, igniter, or thermal fuse. We fix this on Imperial char-broilers across Jacksonville. Most calls get a same-day slot — our vans cover this area daily.

4.9250 Google reviews1 year labour warranty
Commercial kitchen equipment
1-Year Labour Warranty
On every job
6-Month Parts Warranty
OEM original parts
Licensed & Insured
Insured for work in FL
Same-Day Service
Emergency dispatch
Urgent

Why your Imperial char-broiler is not heating

On a Imperial char-broiler, not heating usually announces itself like this: appliance runs but doesn't reach set temperature. Failed heating element, igniter, or thermal fuse. The usual culprit is faulty temperature sensor. Left unaddressed, the kitchen loses a station it can't work around.

Most likely causes

  • A bad control board
  • Failed igniter or gas valve
  • Faulty temperature sensor
  • Burned-out heating element

Known Imperial char-broiler weak points

  • standing-pilot and thermocouple failures preventing burner ignition
  • burner valve and orifice wear causing weak or uneven flame
  • oven and fryer thermostat drift affecting temperature accuracy
  • griddle plate warping and thermostat faults over heavy use

Quick check — and when it's not DIY

Before you call anyone, confirm the char-broiler has power, any gas supply valve is open, and a simple reset — power off 60 seconds, back on — doesn't restore heat. If it's still acting up after that, heating elements, igniters, and gas valves combine high current or combustible gas, and that combination is a licensed-technician job, not a home fix.

How we fix it

We trace the not heating on your Imperial char-broiler to its source instead of throwing parts at it. OEM parts are available (Imperial is now Middleby-owned) through Parts Town and PartsFPS; gas work requires a licensed technician. Most not heating jobs finish same-day, at a flat price, under our warranty.

Independent commercial service experienced with Imperial cooking equipment; not authorized by the manufacturer.

Reviews · on record

What Jacksonville homeowners say

4.9
250+ Google reviews
on the First Coast
★★★★★
The Imperial char-broiler died mid-week and they had it sorted before I'd even rearranged my schedule. Clean, on-time, and they took the old part with them. Would call again.
Karen F. · Verified customer
★★★★
Our Imperial char-broiler quit on us and they had a technician out the same afternoon in Jacksonville. They clearly knew Imperial inside out and had the part on the truck.
Steven C. · Verified customer
★★★★★
Called about our Imperial char-broiler in the morning and it was running again by evening. Flat price agreed up front, and they stood behind the labour warranty.
Nicole W. · Verified customer
FAQ · before you call

Frequently asked questions

What does a Imperial char-broiler that is not heating usually cost?

Typical costs for a Imperial char-broiler that is not heating land between $200–$880, parts and labour included. The $149 call-out is applied to the job and the quote is flat — no meter running.

What does the call-out cost?

We charge $149 for a full diagnostic, credited to the repair if you proceed. No separate trip fee and no surcharges added later.

Can you come out same-day in Jacksonville?

Yes. We cover Jacksonville daily and offer same-day and emergency service. Booking earlier in the day gives the best chance of an afternoon slot.

Do you warranty your repairs?

You're covered by our 1-year labour warranty and 6-month parts warranty. Should the same fault return inside that period, the follow-up visit is free.

Dispatching now · Jacksonville, FL

Get same-day service in Jacksonville.

Flat-rate pricing, 1 year labour warranty, and fast dispatch.