Northstar
Same-day dispatch · 30.33°N 81.66°W · Est. 2009

Imperial Griddle Gas Smell in Jacksonville, FL

Rotten-egg odor near appliance. EMERGENCY — shut off gas, leave the area, call us and 911. We fix this on Imperial griddles across Jacksonville. Call before noon and there's a good chance of a same-day visit.

4.9250 Google reviews1 year labour warranty
Commercial kitchen equipment
1-Year Labour Warranty
On every job
6-Month Parts Warranty
OEM original parts
Licensed & Insured
Insured for work in FL
Same-Day Service
Emergency dispatch
Emergency

Why your Imperial griddle is gas smell

Catching gas smell early on a Imperial griddle is usually straightforward: rotten-egg odor near appliance. EMERGENCY — shut off gas, leave the area, call us and 911. Nine times out of ten it comes down to a cracked burner or manifold. Left unaddressed, the kitchen loses a station it can't work around.

Most likely causes

  • A faulty regulator
  • A cracked burner or manifold
  • Failed gas valve seal
  • A worn supply-line connection
  • A loose gas line fitting

Known Imperial griddle weak points

  • standing-pilot and thermocouple failures preventing burner ignition
  • burner valve and orifice wear causing weak or uneven flame
  • oven and fryer thermostat drift affecting temperature accuracy
  • griddle plate warping and thermostat faults over heavy use

Quick check — and when it's not DIY

There's one thing worth checking before you book anyone: if it's safe to do so from outside, note whether the smell is near the unit only or spreading through the room. Also, if you smell gas, don't check anything yourself — shut off the gas supply valve if it's safely reachable, open windows, and don't touch switches or open flames. Once you've ruled that out, a gas smell is a safety emergency, not a repair question, so leave the area, call your gas utility's emergency line, and only bring in a technician once it's confirmed safe.

How we fix it

Our technician runs a full diagnostic on your Imperial griddle and isolates the exact cause before quoting. OEM parts are available (Imperial is now Middleby-owned) through Parts Town and PartsFPS; gas work requires a licensed technician. The quote is flat, approved before we start, and every repair carries our warranty.

Independent commercial service experienced with Imperial cooking equipment; not authorized by the manufacturer.

Reviews · on record

What Jacksonville homeowners say

4.9
250+ Google reviews
on the First Coast
★★★★★
Called late at night and a tech was here by mid-morning to look at the Imperial griddle. Genuine Imperial part, flat price, and done in a single visit.
Emily K. · Verified customer
★★★★
Two other shops couldn't fit us in — these guys fixed the Imperial griddle the same day. You can tell they work on Imperial all the time — quick, clean diagnosis.
Chris E. · Verified customer
★★★★★
Our Imperial griddle quit on us and they had a technician out the same afternoon in Jacksonville. Stood behind the warranty and used a real Imperial OEM part, not a knockoff.
Karen B. · Verified customer
FAQ · before you call

Frequently asked questions

Is the repair guaranteed?

We stand behind the work with a 1-year labour warranty and 6-month parts warranty — if it recurs in that time, we fix it again for free.

Is there a fee for the diagnostic?

We charge $149 for a full diagnostic, credited to the repair if you proceed. No separate trip fee and no surcharges added later.

Do you offer same-day service in Jacksonville?

Same-day is common in Jacksonville. Our trucks run the area every day and emergency slots are held open for breakdowns that can't wait.

What does a Imperial griddle that is gas smell usually cost?

Typical costs for a Imperial griddle that is gas smell land between $200–$1,012, parts and labour included. The $149 call-out is applied to the job and the quote is flat — no meter running.

Dispatching now · Jacksonville, FL

Get same-day service in Jacksonville.

Flat-rate pricing, 1 year labour warranty, and fast dispatch.