Northstar
Same-day dispatch · 30.33°N 81.66°W · Est. 2009

Imperial Griddle Not Heating in Jacksonville, FL

Appliance runs but doesn't reach set temperature. Failed heating element, igniter, or thermal fuse. We fix this on Imperial griddles across Jacksonville. Weekend and evening slots are available when a weekday won't do.

4.9250 Google reviews1 year labour warranty
Commercial kitchen equipment
1-Year Labour Warranty
On every job
6-Month Parts Warranty
OEM original parts
Licensed & Insured
Insured for work in FL
Same-Day Service
Emergency dispatch
Urgent

Why your Imperial griddle is not heating

When a Imperial griddle is not heating, here's what you'll usually notice: appliance runs but doesn't reach set temperature. Failed heating element, igniter, or thermal fuse. Nine times out of ten it comes down to a bad control board. Left unaddressed, the kitchen loses a station it can't work around.

Most likely causes

  • Burned-out heating element
  • Tripped thermal fuse
  • Faulty temperature sensor
  • Failed igniter or gas valve

Known Imperial griddle weak points

  • standing-pilot and thermocouple failures preventing burner ignition
  • burner valve and orifice wear causing weak or uneven flame
  • oven and fryer thermostat drift affecting temperature accuracy
  • griddle plate warping and thermostat faults over heavy use

Quick check — and when it's not DIY

The one self-check that's actually worth your time: confirm the griddle has power, any gas supply valve is open, and a simple reset — power off 60 seconds, back on — doesn't restore heat. Also, check whether an ignition click or spark is audible at all when it should be heating. Past that point, no spark or flame usually means the igniter or gas valve itself has failed, and gas-carrying parts are restricted to licensed work in most jurisdictions.

How we fix it

We start with a full diagnostic on the Imperial griddle, confirm the real fault, then price it flat. OEM parts are available (Imperial is now Middleby-owned) through Parts Town and PartsFPS; gas work requires a licensed technician. The quote is flat, approved before we start, and every repair carries our warranty.

Independent commercial service experienced with Imperial cooking equipment; not authorized by the manufacturer.

Reviews · on record

What Jacksonville homeowners say

4.9
250+ Google reviews
on the First Coast
★★★★★
The Imperial griddle died mid-week and they had it sorted before I'd even rearranged my schedule. Fair price, no surprise fees, and the Imperial griddle has worked perfectly since.
Justin K. · Verified customer
★★★★
Same-day response — a tech was diagnosing the Imperial griddle hours after I called. The diagnostic fee came off the repair total, just like they promised.
Nicole P. · Verified customer
★★★★★
They squeezed our Imperial griddle in on a busy day and still showed up inside the window. No runaround — they told me honestly what it needed and fixed just that.
Brian T. · Verified customer
FAQ · before you call

Frequently asked questions

What does a Imperial griddle that is not heating usually cost?

Expect $200–$880 for parts and labour on a Imperial griddle that is not heating. We charge a $149 diagnostic that comes off the repair total, and nothing begins until you approve a flat price.

Do you charge for the estimate?

A flat $149 covers the on-site diagnosis and rolls into the repair price. What we quote is what you pay — no add-ons.

Is the repair guaranteed?

We stand behind the work with a 1-year labour warranty and 6-month parts warranty — if it recurs in that time, we fix it again for free.

Do you offer same-day service in Jacksonville?

Yes. We cover Jacksonville daily and offer same-day and emergency service. Booking earlier in the day gives the best chance of an afternoon slot.

Dispatching now · Jacksonville, FL

Get same-day service in Jacksonville.

Flat-rate pricing, 1 year labour warranty, and fast dispatch.