Northstar
Same-day dispatch · 30.33°N 81.66°W · Est. 2009

Kold-Draft Ice Machine Ice Maker Not Working in Jacksonville, FL

Ice maker stops producing ice or makes hollow cubes. Often the water inlet valve or thermostat. We fix this on Kold-Draft ice machines across Jacksonville. A live dispatcher answers your call — no phone tree, no callback queue.

4.9250 Google reviews1 year labour warranty
Commercial kitchen equipment
1-Year Labour Warranty
On every job
6-Month Parts Warranty
OEM original parts
Licensed & Insured
Insured for work in FL
Same-Day Service
Emergency dispatch
Common

Why your Kold-Draft ice machine is ice maker not working

Here's how ice maker not working typically presents on a Kold-Draft ice machine: ice maker stops producing ice or makes hollow cubes. Often the water inlet valve or thermostat. More often than not it traces back to a wiring or control-board problem. Left unaddressed, food or stock can spoil within hours.

Most likely causes

  • An electrical or control fault
  • A failed sensor or switch
  • A worn mechanical part at end of life

Known Kold-Draft ice machine weak points

  • Scale buildup on the horizontal evaporator plate causing bridging and undersized cubes
  • Water distribution/spray plate clogging that stops cube release
  • Maintenance-intensive design that is sensitive to hard water and needs frequent descaling
  • Water pump and float/inlet valve failures reducing production

Quick check — and when it's not DIY

Before you call anyone, confirm the ice machine has power and rule out anything obvious — a tripped breaker, an unlatched door, a blocked vent. Also, unplug it for a minute and try again, since a simple reset clears more faults than people expect. If none of that changes anything, if the basics check out, the fault is inside the control system or a sealed component, and diagnosing that safely takes a technician's tools and training.

How we fix it

We start with a full diagnostic on the Kold-Draft ice machine, confirm the real fault, then price it flat. Kold-Draft OEM parts (evaporators, control boards, pumps) are sold through the factory and distributors, though sealed-system refrigerant work requires an experienced technician. The quote is flat, approved before we start, and every repair carries our warranty.

independent commercial service — experienced with Kold-Draft cube ice machines, not authorized by the manufacturer

Reviews · on record

What Jacksonville homeowners say

4.9
250+ Google reviews
on the First Coast
★★★★★
Our Kold-Draft ice machine quit on us and they had a technician out the same afternoon in Jacksonville. The tech explained exactly what went wrong before touching anything.
Rebecca M. · Verified customer
★★★★★
Called about our Kold-Draft ice machine in the morning and it was running again by evening. No runaround — they told me honestly what it needed and fixed just that.
Paul E. · Verified customer
★★★★★
Called late at night and a tech was here by mid-morning to look at the Kold-Draft ice machine. The diagnostic fee came off the repair total, just like they promised.
Melissa A. · Verified customer
FAQ · before you call

Frequently asked questions

How fast can you get to Jacksonville?

Same-day is common in Jacksonville. Our trucks run the area every day and emergency slots are held open for breakdowns that can't wait.

How much does a Kold-Draft ice machine that is ice maker not working cost?

Expect $220–$950 for parts and labour on a Kold-Draft ice machine that is ice maker not working. We charge a $149 diagnostic that comes off the repair total, and nothing begins until you approve a flat price.

Is there a fee for the diagnostic?

A flat $149 covers the on-site diagnosis and rolls into the repair price. What we quote is what you pay — no add-ons.

Do you warranty your repairs?

We stand behind the work with a 1-year labour warranty and 6-month parts warranty — if it recurs in that time, we fix it again for free.

Dispatching now · Jacksonville, FL

Get same-day service in Jacksonville.

Flat-rate pricing, 1 year labour warranty, and fast dispatch.