Kold-Draft Ice Machine Ice Maker Not Working in St. Augustine, FL
Ice maker stops producing ice or makes hollow cubes. Often the water inlet valve or thermostat. We fix this on Kold-Draft ice machines across St. Augustine. Call early and a technician is usually at your door that same afternoon.

Why your Kold-Draft ice machine is ice maker not working
Here's how ice maker not working typically presents on a Kold-Draft ice machine: ice maker stops producing ice or makes hollow cubes. Often the water inlet valve or thermostat. Nine times out of ten it comes down to an electrical or control fault. Left unaddressed, food or stock can spoil within hours.
Most likely causes
- A worn or failed internal component
- A blocked, leaking, or misaligned part
- A worn mechanical part at end of life
- A wiring or control-board problem
- An electrical or control fault
Known Kold-Draft ice machine weak points
- Scale buildup on the horizontal evaporator plate causing bridging and undersized cubes
- Water distribution/spray plate clogging that stops cube release
- Maintenance-intensive design that is sensitive to hard water and needs frequent descaling
- Water pump and float/inlet valve failures reducing production
Quick check — and when it's not DIY
The one self-check that's actually worth your time: unplug it for a minute and try again, since a simple reset clears more faults than people expect. Beyond that, if the basics check out, the fault is inside the control system or a sealed component, and diagnosing that safely takes a technician's tools and training.
How we fix it
We start with a full diagnostic on the Kold-Draft ice machine, confirm the real fault, then price it flat. Kold-Draft OEM parts (evaporators, control boards, pumps) are sold through the factory and distributors, though sealed-system refrigerant work requires an experienced technician. The quote is flat, approved before we start, and every repair carries our warranty.
independent commercial service — experienced with Kold-Draft cube ice machines, not authorized by the manufacturer
What St. Augustine homeowners say
on the First Coast
“Two other shops couldn't fit us in — these guys fixed the Kold-Draft ice machine the same day. Clean, on-time, and they took the old part with them. Would call again.”
“The Kold-Draft ice machine broke right before the weekend and they still came out same-day. They clearly knew Kold-Draft inside out and had the part on the truck.”
“No waiting around — the Kold-Draft ice machine was diagnosed within an hour of the tech arriving. Flat price agreed up front, and they stood behind the labour warranty.”
Frequently asked questions
Is the repair guaranteed?
Every repair is backed by a 1-year labour warranty and a 6-month parts warranty. If the same issue returns in that window, we come back at no charge.
Is there a fee for the diagnostic?
A flat $149 covers the on-site diagnosis and rolls into the repair price. What we quote is what you pay — no add-ons.
How fast can you get to St. Augustine?
We do — St. Augustine is on our daily route, with same-day and after-hours emergency slots. The earlier you call, the better the odds of a same-day visit.
How much does a Kold-Draft ice machine that is ice maker not working cost?
Typical costs for a Kold-Draft ice machine that is ice maker not working land between $220–$950, parts and labour included. The $149 call-out is applied to the job and the quote is flat — no meter running.
Get same-day service in St. Augustine.
Flat-rate pricing, 1 year labour warranty, and fast dispatch.