Northstar
Same-day dispatch · 30.33°N 81.66°W · Est. 2009

Primus Commercial Washer Leaking Water in Jacksonville, FL

Puddles around or under the appliance — could be drain pan, gasket, water inlet valve, or hose failure. We fix this on Primus commercial washers across Jacksonville. Urgent breakdowns get priority dispatch, so they don't wait until morning.

4.9250 Google reviews1 year labour warranty
Commercial kitchen equipment
1-Year Labour Warranty
On every job
6-Month Parts Warranty
OEM original parts
Licensed & Insured
Insured for work in FL
Same-Day Service
Emergency dispatch
Urgent

Why your Primus commercial washer is leaking water

On a Primus commercial washer, leaking water usually announces itself like this: puddles around or under the appliance — could be drain pan, gasket, water inlet valve, or hose failure. More often than not it traces back to failed water inlet valve. Left unaddressed, laundry backs up fast.

Most likely causes

  • A cracked or clogged drain pan
  • Cracked reservoir or filter housing
  • Worn door gasket
  • Blocked or frozen defrost drain

Known Primus commercial washer weak points

  • door lock/interlock failures
  • drain valve faults
  • drum bearing wear and out-of-balance vibration
  • inverter/VFD faults and gas dryer no-heat (igniter/gas valve) with lint/airflow issues

Quick check — and when it's not DIY

Before booking a repair, check for an obviously loose supply line, a door gasket that isn't sealing, or a drain you can reach and clear yourself. Once you've ruled that out, a leak that keeps coming back is typically inside the sealed system or behind a panel, and chasing it further risks water damage to electrical components best left to a technician.

How we fix it

An experienced tech tests the Primus commercial washer systematically and pinpoints what's actually causing the leaking water. OEM parts are available through the Alliance Laundry Systems distributor network; gas heating and electrical work should be handled by a licensed technician. You approve a flat price up front, and the work is backed by our labour and parts warranty.

independent commercial service experienced with Primus commercial laundry equipment; not authorized by or affiliated with the manufacturer

Reviews · on record

What Jacksonville homeowners say

4.9
250+ Google reviews
on the First Coast
★★★★★
Two other shops couldn't fit us in — these guys fixed the Primus commercial washer the same day. No runaround — they told me honestly what it needed and fixed just that.
Sean G. · Verified customer
★★★★
Called late at night and a tech was here by mid-morning to look at the Primus commercial washer. The tech explained exactly what went wrong before touching anything.
Karen K. · Verified customer
★★★★★
No waiting around — the Primus commercial washer was diagnosed within an hour of the tech arriving. Fair price, no surprise fees, and the Primus commercial washer has worked perfectly since.
Eric L. · Verified customer
FAQ · before you call

Frequently asked questions

Do you offer same-day service in Jacksonville?

Same-day is common in Jacksonville. Our trucks run the area every day and emergency slots are held open for breakdowns that can't wait.

What's the price for a Primus commercial washer that is leaking water?

Most repairs for a Primus commercial washer that is leaking water run $190–$680 including parts and labour. The $149 diagnostic is credited in full toward the repair when you go ahead, and you get a flat quote before any work starts.

What if the same problem comes back?

We stand behind the work with a 1-year labour warranty and 6-month parts warranty — if it recurs in that time, we fix it again for free.

Is there a fee for the diagnostic?

A flat $149 covers the on-site diagnosis and rolls into the repair price. What we quote is what you pay — no add-ons.

Dispatching now · Jacksonville, FL

Get same-day service in Jacksonville.

Flat-rate pricing, 1 year labour warranty, and fast dispatch.