Northstar
Same-day dispatch · 30.33°N 81.66°W · Est. 2009

Star Char-Broiler Not Heating in Jacksonville, FL

Appliance runs but doesn't reach set temperature. Failed heating element, igniter, or thermal fuse. We fix this on Star char-broilers across Jacksonville. Same-day service is standard here, not a rush-fee upsell.

4.9250 Google reviews1 year labour warranty
Commercial kitchen equipment
1-Year Labour Warranty
On every job
6-Month Parts Warranty
OEM original parts
Licensed & Insured
Insured for work in FL
Same-Day Service
Emergency dispatch
Urgent

Why your Star char-broiler is not heating

A Star char-broiler that is not heating tends to show the same signs: appliance runs but doesn't reach set temperature. Failed heating element, igniter, or thermal fuse. More often than not it traces back to tripped thermal fuse. Left unaddressed, the kitchen loses a station it can't work around.

Most likely causes

  • A bad control board
  • Burned-out heating element
  • A broken door switch cutting the heat circuit

Known Star char-broiler weak points

  • griddle thermostat and thermocouple failures causing no or uneven heat
  • electric griddle/charbroiler element burnout
  • uneven plate heating from failed burners on gas units
  • pilot and gas-valve issues on gas charbroilers

Quick check — and when it's not DIY

Before booking a repair, confirm the char-broiler has power, any gas supply valve is open, and a simple reset — power off 60 seconds, back on — doesn't restore heat. Past that point, heating elements, igniters, and gas valves combine high current or combustible gas, and that combination is a licensed-technician job, not a home fix.

How we fix it

First we diagnose the Star char-broiler end to end, so you're not paying to swap parts on a guess. OEM parts are widely available through the Middleby/Star network and Parts Town; gas charbroiler repairs need a licensed technician. Most not heating jobs finish same-day, at a flat price, under our warranty.

Independent commercial service experienced with Star cooking equipment; not authorized by the manufacturer.

Reviews · on record

What Jacksonville homeowners say

4.9
250+ Google reviews
on the First Coast
★★★★★
Same-day response — a tech was diagnosing the Star char-broiler hours after I called. Fair price, no surprise fees, and the Star char-broiler has worked perfectly since.
Robert E. · Verified customer
★★★★★
They squeezed our Star char-broiler in on a busy day and still showed up inside the window. The diagnostic fee came off the repair total, just like they promised.
Stephanie B. · Verified customer
★★★★
No waiting around — the Star char-broiler was diagnosed within an hour of the tech arriving. No runaround — they told me honestly what it needed and fixed just that.
David S. · Verified customer
FAQ · before you call

Frequently asked questions

What does a Star char-broiler that is not heating usually cost?

Most repairs for a Star char-broiler that is not heating run $200–$880 including parts and labour. The $149 diagnostic is credited in full toward the repair when you go ahead, and you get a flat quote before any work starts.

Do you warranty your repairs?

Every repair is backed by a 1-year labour warranty and a 6-month parts warranty. If the same issue returns in that window, we come back at no charge.

Is there a fee for the diagnostic?

We charge $149 for a full diagnostic, credited to the repair if you proceed. No separate trip fee and no surcharges added later.

How fast can you get to Jacksonville?

Same-day is common in Jacksonville. Our trucks run the area every day and emergency slots are held open for breakdowns that can't wait.

Dispatching now · Jacksonville, FL

Get same-day service in Jacksonville.

Flat-rate pricing, 1 year labour warranty, and fast dispatch.