Star Char-Broiler Burner Not Igniting in Jacksonville, FL
Surface burner clicks but no flame, or no spark at all. Igniter, spark module, or gas valve. We fix this on Star char-broilers across Jacksonville. Call early and a technician is usually at your door that same afternoon.

Why your Star char-broiler is burner not igniting
The first things owners spot on a burner not igniting Star char-broiler: surface burner clicks but no flame, or no spark at all. Igniter, spark module, or gas valve. More often than not it traces back to failed spark module. Left unaddressed, the kitchen loses a station it can't work around.
Most likely causes
- A weak spark electrode
- Loose igniter wiring
- Failed spark module
- Clogged burner ports
Known Star char-broiler weak points
- griddle thermostat and thermocouple failures causing no or uneven heat
- electric griddle/charbroiler element burnout
- uneven plate heating from failed burners on gas units
- pilot and gas-valve issues on gas charbroilers
Quick check — and when it's not DIY
Do this first — it takes two minutes: check whether other burners on the same unit ignite normally, which narrows the fault to one burner or the whole unit. Should that not clear it, if it still won't spark, the igniter, spark module, or gas valve is at fault, and gas components aren't a homeowner repair by code in most areas.
How we fix it
We start with a full diagnostic on the Star char-broiler, confirm the real fault, then price it flat. OEM parts are widely available through the Middleby/Star network and Parts Town; gas charbroiler repairs need a licensed technician. The quote is flat, approved before we start, and every repair carries our warranty.
Independent commercial service experienced with Star cooking equipment; not authorized by the manufacturer.
What Jacksonville homeowners say
on the First Coast
“Our Star char-broiler quit on us and they had a technician out the same afternoon in Jacksonville. No runaround — they told me honestly what it needed and fixed just that.”
“The Star char-broiler died mid-week and they had it sorted before I'd even rearranged my schedule. The tech explained exactly what went wrong before touching anything.”
“Called late at night and a tech was here by mid-morning to look at the Star char-broiler. Fair price, no surprise fees, and the Star char-broiler has worked perfectly since.”
Other Star char-broiler problems we fix
Frequently asked questions
What if the same problem comes back?
Every repair is backed by a 1-year labour warranty and a 6-month parts warranty. If the same issue returns in that window, we come back at no charge.
Can you come out same-day in Jacksonville?
Yes. We cover Jacksonville daily and offer same-day and emergency service. Booking earlier in the day gives the best chance of an afternoon slot.
What does a Star char-broiler that is burner not igniting usually cost?
Expect $200–$880 for parts and labour on a Star char-broiler that is burner not igniting. We charge a $149 diagnostic that comes off the repair total, and nothing begins until you approve a flat price.
What does the call-out cost?
The $149 diagnostic covers a full on-site inspection and is applied to your repair total. There are no hidden trip charges or surcharges on top of your quote.
Get same-day service in Jacksonville.
Flat-rate pricing, 1 year labour warranty, and fast dispatch.