Northstar
Same-day dispatch · 30.33°N 81.66°W · Est. 2009

True Walk-In Cooler Leaking Water in Jacksonville, FL

Puddles around or under the appliance — could be drain pan, gasket, water inlet valve, or hose failure. We fix this on True walk-in coolers across Jacksonville. Weekend and evening slots are available when a weekday won't do.

4.9250 Google reviews1 year labour warranty
Commercial kitchen equipment
1-Year Labour Warranty
On every job
6-Month Parts Warranty
OEM original parts
Licensed & Insured
Insured for work in FL
Same-Day Service
Emergency dispatch
Urgent

Why your True walk-in cooler is leaking water

The first things owners spot on a leaking water True walk-in cooler: puddles around or under the appliance — could be drain pan, gasket, water inlet valve, or hose failure. The usual culprit is a cracked or clogged drain pan. Left unaddressed, food or stock can spoil within hours.

Most likely causes

  • Failed water inlet valve
  • A loose or split supply hose
  • A cracked or clogged drain pan

Known True walk-in cooler weak points

  • condenser fan motor failure and dirty condenser coils causing high box temperatures
  • door gasket wear and self-closing hinge cartridge failures on reach-ins
  • evaporator coil icing and clogged/frozen condensate drain lines
  • electronic temperature controller faults on newer Spec Series units

Quick check — and when it's not DIY

The one self-check that's actually worth your time: check for an obviously loose supply line, a door gasket that isn't sealing, or a drain you can reach and clear yourself. Should that not clear it, a leak that keeps coming back is typically inside the sealed system or behind a panel, and chasing it further risks water damage to electrical components best left to a technician.

How we fix it

An experienced tech tests the True walk-in cooler systematically and pinpoints what's actually causing the leaking water. OEM True parts are widely stocked through foodservice distributors; sealed-system/refrigerant repairs require an experienced technician. The quote is flat, approved before we start, and every repair carries our warranty.

Independent commercial service experienced with True refrigeration; not an authorized True dealer.

Reviews · on record

What Jacksonville homeowners say

4.9
250+ Google reviews
on the First Coast
★★★★★
Two other shops couldn't fit us in — these guys fixed the True walk-in cooler the same day. The tech explained exactly what went wrong before touching anything.
Maria D. · Verified customer
★★★★★
The True walk-in cooler broke right before the weekend and they still came out same-day. No runaround — they told me honestly what it needed and fixed just that.
James V. · Verified customer
★★★★★
No waiting around — the True walk-in cooler was diagnosed within an hour of the tech arriving. The diagnostic fee came off the repair total, just like they promised.
Melissa G. · Verified customer
FAQ · before you call

Frequently asked questions

Is the repair guaranteed?

You're covered by our 1-year labour warranty and 6-month parts warranty. Should the same fault return inside that period, the follow-up visit is free.

What does a True walk-in cooler that is leaking water usually cost?

Typical costs for a True walk-in cooler that is leaking water land between $280–$1,300, parts and labour included. The $149 call-out is applied to the job and the quote is flat — no meter running.

Do you charge for the estimate?

A flat $149 covers the on-site diagnosis and rolls into the repair price. What we quote is what you pay — no add-ons.

How fast can you get to Jacksonville?

We do — Jacksonville is on our daily route, with same-day and after-hours emergency slots. The earlier you call, the better the odds of a same-day visit.

Dispatching now · Jacksonville, FL

Get same-day service in Jacksonville.

Flat-rate pricing, 1 year labour warranty, and fast dispatch.