True Walk-In Cooler Leaking Water in Jacksonville, FL
Puddles around or under the appliance — could be drain pan, gasket, water inlet valve, or hose failure. We fix this on True walk-in coolers across Jacksonville. Weekend and evening slots are available when a weekday won't do.

Why your True walk-in cooler is leaking water
The first things owners spot on a leaking water True walk-in cooler: puddles around or under the appliance — could be drain pan, gasket, water inlet valve, or hose failure. The usual culprit is a cracked or clogged drain pan. Left unaddressed, food or stock can spoil within hours.
Most likely causes
- Failed water inlet valve
- A loose or split supply hose
- A cracked or clogged drain pan
Known True walk-in cooler weak points
- condenser fan motor failure and dirty condenser coils causing high box temperatures
- door gasket wear and self-closing hinge cartridge failures on reach-ins
- evaporator coil icing and clogged/frozen condensate drain lines
- electronic temperature controller faults on newer Spec Series units
Quick check — and when it's not DIY
The one self-check that's actually worth your time: check for an obviously loose supply line, a door gasket that isn't sealing, or a drain you can reach and clear yourself. Should that not clear it, a leak that keeps coming back is typically inside the sealed system or behind a panel, and chasing it further risks water damage to electrical components best left to a technician.
How we fix it
An experienced tech tests the True walk-in cooler systematically and pinpoints what's actually causing the leaking water. OEM True parts are widely stocked through foodservice distributors; sealed-system/refrigerant repairs require an experienced technician. The quote is flat, approved before we start, and every repair carries our warranty.
Independent commercial service experienced with True refrigeration; not an authorized True dealer.
What Jacksonville homeowners say
on the First Coast
“Two other shops couldn't fit us in — these guys fixed the True walk-in cooler the same day. The tech explained exactly what went wrong before touching anything.”
“The True walk-in cooler broke right before the weekend and they still came out same-day. No runaround — they told me honestly what it needed and fixed just that.”
“No waiting around — the True walk-in cooler was diagnosed within an hour of the tech arriving. The diagnostic fee came off the repair total, just like they promised.”
Frequently asked questions
Is the repair guaranteed?
You're covered by our 1-year labour warranty and 6-month parts warranty. Should the same fault return inside that period, the follow-up visit is free.
What does a True walk-in cooler that is leaking water usually cost?
Typical costs for a True walk-in cooler that is leaking water land between $280–$1,300, parts and labour included. The $149 call-out is applied to the job and the quote is flat — no meter running.
Do you charge for the estimate?
A flat $149 covers the on-site diagnosis and rolls into the repair price. What we quote is what you pay — no add-ons.
How fast can you get to Jacksonville?
We do — Jacksonville is on our daily route, with same-day and after-hours emergency slots. The earlier you call, the better the odds of a same-day visit.
Get same-day service in Jacksonville.
Flat-rate pricing, 1 year labour warranty, and fast dispatch.