True Walk-In Cooler Leaking Water in Middleburg, FL
Puddles around or under the appliance — could be drain pan, gasket, water inlet valve, or hose failure. We fix this on True walk-in coolers across Middleburg. Call before noon and there's a good chance of a same-day visit.

Why your True walk-in cooler is leaking water
A True walk-in cooler that is leaking water tends to show the same signs: puddles around or under the appliance — could be drain pan, gasket, water inlet valve, or hose failure. Nine times out of ten it comes down to blocked or frozen defrost drain. Left unaddressed, food or stock can spoil within hours.
Most likely causes
- A cracked or clogged drain pan
- Failed water inlet valve
- Worn door gasket
Known True walk-in cooler weak points
- condenser fan motor failure and dirty condenser coils causing high box temperatures
- door gasket wear and self-closing hinge cartridge failures on reach-ins
- evaporator coil icing and clogged/frozen condensate drain lines
- electronic temperature controller faults on newer Spec Series units
Quick check — and when it's not DIY
Before booking a repair, trace exactly where water first appears, since that narrows down whether it's a hose, gasket, or drain issue. Beyond that, a leak that keeps coming back is typically inside the sealed system or behind a panel, and chasing it further risks water damage to electrical components best left to a technician.
How we fix it
Our technician runs a full diagnostic on your True walk-in cooler and isolates the exact cause before quoting. OEM True parts are widely stocked through foodservice distributors; sealed-system/refrigerant repairs require an experienced technician. You approve a flat price up front, and the work is backed by our labour and parts warranty.
Independent commercial service experienced with True refrigeration; not an authorized True dealer.
What Middleburg homeowners say
on the First Coast
“Same-day response — a tech was diagnosing the True walk-in cooler hours after I called. Stood behind the warranty and used a real True OEM part, not a knockoff.”
“The True walk-in cooler died mid-week and they had it sorted before I'd even rearranged my schedule. Fixed on the first visit — the flat price matched the quote exactly, no upsell.”
“Our True walk-in cooler quit on us and they had a technician out the same afternoon in Middleburg. Genuine True part, flat price, and done in a single visit.”
Frequently asked questions
Do you warranty your repairs?
Every repair is backed by a 1-year labour warranty and a 6-month parts warranty. If the same issue returns in that window, we come back at no charge.
Can you come out same-day in Middleburg?
We do — Middleburg is on our daily route, with same-day and after-hours emergency slots. The earlier you call, the better the odds of a same-day visit.
Do you charge for the estimate?
The $149 diagnostic covers a full on-site inspection and is applied to your repair total. There are no hidden trip charges or surcharges on top of your quote.
What's the price for a True walk-in cooler that is leaking water?
Expect $280–$1,300 for parts and labour on a True walk-in cooler that is leaking water. We charge a $149 diagnostic that comes off the repair total, and nothing begins until you approve a flat price.
Get same-day service in Middleburg.
Flat-rate pricing, 1 year labour warranty, and fast dispatch.