Northstar
Same-day dispatch · 30.33°N 81.66°W · Est. 2009

Wells Griddle Burner Not Igniting in Jacksonville, FL

Surface burner clicks but no flame, or no spark at all. Igniter, spark module, or gas valve. We fix this on Wells griddles across Jacksonville. Typical response time in this area is under an hour once you're on the schedule.

4.9250 Google reviews1 year labour warranty
Commercial kitchen equipment
1-Year Labour Warranty
On every job
6-Month Parts Warranty
OEM original parts
Licensed & Insured
Insured for work in FL
Same-Day Service
Emergency dispatch
Urgent

Why your Wells griddle is burner not igniting

When a Wells griddle is burner not igniting, here's what you'll usually notice: surface burner clicks but no flame, or no spark at all. Igniter, spark module, or gas valve. Nine times out of ten it comes down to a dirty or wet igniter. Left unaddressed, the kitchen loses a station it can't work around.

Most likely causes

  • A dirty or wet igniter
  • Loose igniter wiring
  • A faulty gas valve
  • Failed spark module

Known Wells griddle weak points

  • Ventless system filter loading and airflow faults tripping the unit
  • Hot-well and griddle heating element and thermostat failures
  • Drawer-warmer element and control failures
  • Fryer auto-lift and thermostat malfunctions

Quick check — and when it's not DIY

One thing you can rule out on your own: confirm the burner ports and igniter are dry and free of spilled food or debris. Also, check whether other burners on the same unit ignite normally, which narrows the fault to one burner or the whole unit. Should that not clear it, a gas valve or spark module fault means working on live gas and ignition components, which is licensed work in most areas.

How we fix it

An experienced tech tests the Wells griddle systematically and pinpoints what's actually causing the burner not igniting. OEM parts available through Middleby and Parts Town; largely electric equipment that should be serviced by a qualified electrical technician. The quote is flat, approved before we start, and every repair carries our warranty.

Independent commercial service experienced with Wells counterline and ventless equipment; not authorized by or a factory dealer for the manufacturer.

Reviews · on record

What Jacksonville homeowners say

4.9
250+ Google reviews
on the First Coast
★★★★★
No waiting around — the Wells griddle was diagnosed within an hour of the tech arriving. Genuine parts, done in one trip, and the invoice matched the quote.
Eric N. · Verified customer
★★★★★
The Wells griddle broke right before the weekend and they still came out same-day. Flat price agreed up front, and they stood behind the labour warranty.
Stephanie T. · Verified customer
★★★★
Two other shops couldn't fit us in — these guys fixed the Wells griddle the same day. They clearly knew Wells inside out and had the part on the truck.
Daniel M. · Verified customer
FAQ · before you call

Frequently asked questions

How much does a Wells griddle that is burner not igniting cost?

Typical costs for a Wells griddle that is burner not igniting land between $200–$880, parts and labour included. The $149 call-out is applied to the job and the quote is flat — no meter running.

What if the same problem comes back?

We stand behind the work with a 1-year labour warranty and 6-month parts warranty — if it recurs in that time, we fix it again for free.

What does the call-out cost?

We charge $149 for a full diagnostic, credited to the repair if you proceed. No separate trip fee and no surcharges added later.

Do you offer same-day service in Jacksonville?

Yes. We cover Jacksonville daily and offer same-day and emergency service. Booking earlier in the day gives the best chance of an afternoon slot.

Dispatching now · Jacksonville, FL

Get same-day service in Jacksonville.

Flat-rate pricing, 1 year labour warranty, and fast dispatch.