Wells Griddle Burner Not Igniting in Jacksonville Beach, FL
Surface burner clicks but no flame, or no spark at all. Igniter, spark module, or gas valve. We fix this on Wells griddles across Jacksonville Beach. Our trucks run this area every day, so next-day is the norm and same-day is common.

Why your Wells griddle is burner not igniting
On a Wells griddle, burner not igniting usually announces itself like this: surface burner clicks but no flame, or no spark at all. Igniter, spark module, or gas valve. The usual culprit is loose igniter wiring. Left unaddressed, the kitchen loses a station it can't work around.
Most likely causes
- A weak spark electrode
- A faulty gas valve
- A dirty or wet igniter
- Failed spark module
Known Wells griddle weak points
- Ventless system filter loading and airflow faults tripping the unit
- Hot-well and griddle heating element and thermostat failures
- Drawer-warmer element and control failures
- Fryer auto-lift and thermostat malfunctions
Quick check — and when it's not DIY
Start here — it costs nothing and rules out the easy cause: check whether other burners on the same unit ignite normally, which narrows the fault to one burner or the whole unit. Also, confirm the burner ports and igniter are dry and free of spilled food or debris. If none of that changes anything, a gas valve or spark module fault means working on live gas and ignition components, which is licensed work in most areas.
How we fix it
We trace the burner not igniting on your Wells griddle to its source instead of throwing parts at it. OEM parts available through Middleby and Parts Town; largely electric equipment that should be serviced by a qualified electrical technician. You approve a flat price up front, and the work is backed by our labour and parts warranty.
Independent commercial service experienced with Wells counterline and ventless equipment; not authorized by or a factory dealer for the manufacturer.
What Jacksonville Beach homeowners say
on the First Coast
“Called late at night and a tech was here by mid-morning to look at the Wells griddle. No runaround — they told me honestly what it needed and fixed just that.”
“Called about our Wells griddle in the morning and it was running again by evening. The tech explained exactly what went wrong before touching anything.”
“The Wells griddle broke right before the weekend and they still came out same-day. Fair price, no surprise fees, and the Wells griddle has worked perfectly since.”
Other Wells griddle problems we fix
Frequently asked questions
What if the same problem comes back?
You're covered by our 1-year labour warranty and 6-month parts warranty. Should the same fault return inside that period, the follow-up visit is free.
Do you charge for the estimate?
A flat $149 covers the on-site diagnosis and rolls into the repair price. What we quote is what you pay — no add-ons.
Can you come out same-day in Jacksonville Beach?
Same-day is common in Jacksonville Beach. Our trucks run the area every day and emergency slots are held open for breakdowns that can't wait.
What's the price for a Wells griddle that is burner not igniting?
Expect $200–$880 for parts and labour on a Wells griddle that is burner not igniting. We charge a $149 diagnostic that comes off the repair total, and nothing begins until you approve a flat price.
Get same-day service in Jacksonville Beach.
Flat-rate pricing, 1 year labour warranty, and fast dispatch.