Northstar
Same-day dispatch · 30.33°N 81.66°W · Est. 2009

True Walk-In Cooler Leaking Water in St. Augustine, FL

Puddles around or under the appliance — could be drain pan, gasket, water inlet valve, or hose failure. We fix this on True walk-in coolers across St. Augustine. Weekend and evening slots are available when a weekday won't do.

4.9250 Google reviews1 year labour warranty
Commercial kitchen equipment
1-Year Labour Warranty
On every job
6-Month Parts Warranty
OEM original parts
Licensed & Insured
Insured for work in FL
Same-Day Service
Emergency dispatch
Urgent

Why your True walk-in cooler is leaking water

Here's how leaking water typically presents on a True walk-in cooler: puddles around or under the appliance — could be drain pan, gasket, water inlet valve, or hose failure. On this platform it's most often a loose or split supply hose. Left unaddressed, food or stock can spoil within hours.

Most likely causes

  • A loose or split supply hose
  • A cracked or clogged drain pan
  • Failed water inlet valve
  • Blocked or frozen defrost drain

Known True walk-in cooler weak points

  • condenser fan motor failure and dirty condenser coils causing high box temperatures
  • door gasket wear and self-closing hinge cartridge failures on reach-ins
  • evaporator coil icing and clogged/frozen condensate drain lines
  • electronic temperature controller faults on newer Spec Series units

Quick check — and when it's not DIY

There's one thing worth checking before you book anyone: check for an obviously loose supply line, a door gasket that isn't sealing, or a drain you can reach and clear yourself. Also, trace exactly where water first appears, since that narrows down whether it's a hose, gasket, or drain issue. Past that point, water tracking back to a cracked internal pan or a failed valve means partial disassembly, and working near live electrical parts while wet is a real shock risk.

How we fix it

First we diagnose the True walk-in cooler end to end, so you're not paying to swap parts on a guess. OEM True parts are widely stocked through foodservice distributors; sealed-system/refrigerant repairs require an experienced technician. The quote is flat, approved before we start, and every repair carries our warranty.

Independent commercial service experienced with True refrigeration; not an authorized True dealer.

Reviews · on record

What St. Augustine homeowners say

4.9
250+ Google reviews
on the First Coast
★★★★★
Two other shops couldn't fit us in — these guys fixed the True walk-in cooler the same day. Stood behind the warranty and used a real True OEM part, not a knockoff.
Jennifer H. · Verified customer
★★★★★
The True walk-in cooler broke right before the weekend and they still came out same-day. Fixed on the first visit — the flat price matched the quote exactly, no upsell.
James R. · Verified customer
★★★★★
No waiting around — the True walk-in cooler was diagnosed within an hour of the tech arriving. Genuine True part, flat price, and done in a single visit.
Melissa D. · Verified customer
FAQ · before you call

Frequently asked questions

Is the repair guaranteed?

We stand behind the work with a 1-year labour warranty and 6-month parts warranty — if it recurs in that time, we fix it again for free.

Do you offer same-day service in St. Augustine?

We do — St. Augustine is on our daily route, with same-day and after-hours emergency slots. The earlier you call, the better the odds of a same-day visit.

How much does a True walk-in cooler that is leaking water cost?

Expect $280–$1,300 for parts and labour on a True walk-in cooler that is leaking water. We charge a $149 diagnostic that comes off the repair total, and nothing begins until you approve a flat price.

Is there a fee for the diagnostic?

A flat $149 covers the on-site diagnosis and rolls into the repair price. What we quote is what you pay — no add-ons.

Dispatching now · St. Augustine, FL

Get same-day service in St. Augustine.

Flat-rate pricing, 1 year labour warranty, and fast dispatch.