True Walk-In Cooler Leaking Water in St. Augustine, FL
Puddles around or under the appliance — could be drain pan, gasket, water inlet valve, or hose failure. We fix this on True walk-in coolers across St. Augustine. Weekend and evening slots are available when a weekday won't do.

Why your True walk-in cooler is leaking water
Here's how leaking water typically presents on a True walk-in cooler: puddles around or under the appliance — could be drain pan, gasket, water inlet valve, or hose failure. On this platform it's most often a loose or split supply hose. Left unaddressed, food or stock can spoil within hours.
Most likely causes
- A loose or split supply hose
- A cracked or clogged drain pan
- Failed water inlet valve
- Blocked or frozen defrost drain
Known True walk-in cooler weak points
- condenser fan motor failure and dirty condenser coils causing high box temperatures
- door gasket wear and self-closing hinge cartridge failures on reach-ins
- evaporator coil icing and clogged/frozen condensate drain lines
- electronic temperature controller faults on newer Spec Series units
Quick check — and when it's not DIY
There's one thing worth checking before you book anyone: check for an obviously loose supply line, a door gasket that isn't sealing, or a drain you can reach and clear yourself. Also, trace exactly where water first appears, since that narrows down whether it's a hose, gasket, or drain issue. Past that point, water tracking back to a cracked internal pan or a failed valve means partial disassembly, and working near live electrical parts while wet is a real shock risk.
How we fix it
First we diagnose the True walk-in cooler end to end, so you're not paying to swap parts on a guess. OEM True parts are widely stocked through foodservice distributors; sealed-system/refrigerant repairs require an experienced technician. The quote is flat, approved before we start, and every repair carries our warranty.
Independent commercial service experienced with True refrigeration; not an authorized True dealer.
What St. Augustine homeowners say
on the First Coast
“Two other shops couldn't fit us in — these guys fixed the True walk-in cooler the same day. Stood behind the warranty and used a real True OEM part, not a knockoff.”
“The True walk-in cooler broke right before the weekend and they still came out same-day. Fixed on the first visit — the flat price matched the quote exactly, no upsell.”
“No waiting around — the True walk-in cooler was diagnosed within an hour of the tech arriving. Genuine True part, flat price, and done in a single visit.”
Frequently asked questions
Is the repair guaranteed?
We stand behind the work with a 1-year labour warranty and 6-month parts warranty — if it recurs in that time, we fix it again for free.
Do you offer same-day service in St. Augustine?
We do — St. Augustine is on our daily route, with same-day and after-hours emergency slots. The earlier you call, the better the odds of a same-day visit.
How much does a True walk-in cooler that is leaking water cost?
Expect $280–$1,300 for parts and labour on a True walk-in cooler that is leaking water. We charge a $149 diagnostic that comes off the repair total, and nothing begins until you approve a flat price.
Is there a fee for the diagnostic?
A flat $149 covers the on-site diagnosis and rolls into the repair price. What we quote is what you pay — no add-ons.
Get same-day service in St. Augustine.
Flat-rate pricing, 1 year labour warranty, and fast dispatch.