Northstar
Same-day dispatch · 30.33°N 81.66°W · Est. 2009

Randell Refrigerated Display Case Not Cooling in Neptune Beach, FL

Unit runs but temperature stays warm — usually a compressor, condenser, or refrigerant issue. We fix this on Randell refrigerated display cases across Neptune Beach. Call before noon and there's a good chance of a same-day visit.

4.9250 Google reviews1 year labour warranty
Commercial kitchen equipment
1-Year Labour Warranty
On every job
6-Month Parts Warranty
OEM original parts
Licensed & Insured
Insured for work in FL
Same-Day Service
Emergency dispatch
Emergency

Why your Randell refrigerated display case is not cooling

Catching not cooling early on a Randell refrigerated display case is usually straightforward: unit runs but temperature stays warm — usually a compressor, condenser, or refrigerant issue. Nine times out of ten it comes down to worn door gaskets bleeding cold air. Left unaddressed, food or stock can spoil within hours.

Most likely causes

  • Failed compressor or start relay
  • Dirty or blocked condenser coils
  • Refrigerant leak in the sealed system
  • Faulty temperature control board

Known Randell refrigerated display case weak points

  • Clogged condensate drains causing water pooling inside the cabinet
  • Cracked or worn door gaskets losing seal and forcing compressor overwork
  • Dirty condenser coils causing short-cycling and poor temperature hold
  • Condenser or evaporator fan motor failure leaving product too warm

Quick check — and when it's not DIY

Before you call anyone, confirm the refrigerated display case has power, the thermostat is actually set cold, and the condenser coils or vents aren't blocked by dust or stored items. Also, listen for the compressor running at all, and make sure nothing is blocking airflow around the back or bottom vents. If that doesn't fix it, not-cooling that keeps recurring after the coils are clean usually means the sealed system has lost its charge, and recharging it needs recovery equipment and an experienced technician.

How we fix it

An experienced tech tests the Randell refrigerated display case systematically and pinpoints what's actually causing the not cooling. Randell/Unified Brands OEM parts are widely available through PartsTown and foodservice distributors, though sealed-system refrigerant repairs require an experienced technician. The quote is flat, approved before we start, and every repair carries our warranty.

independent commercial service — experienced with Randell refrigeration and prep tables, not authorized by the manufacturer

Reviews · on record

What Neptune Beach homeowners say

4.9
250+ Google reviews
on the First Coast
★★★★★
The Randell refrigerated display case died mid-week and they had it sorted before I'd even rearranged my schedule. Genuine parts, done in one trip, and the invoice matched the quote.
Tyler B. · Verified customer
★★★★
Same-day response — a tech was diagnosing the Randell refrigerated display case hours after I called. Flat price agreed up front, and they stood behind the labour warranty.
Maria R. · Verified customer
★★★★★
They squeezed our Randell refrigerated display case in on a busy day and still showed up inside the window. They clearly knew Randell inside out and had the part on the truck.
David L. · Verified customer
FAQ · before you call

Frequently asked questions

What does a Randell refrigerated display case that is not cooling usually cost?

Expect $280–$1,495 for parts and labour on a Randell refrigerated display case that is not cooling. We charge a $149 diagnostic that comes off the repair total, and nothing begins until you approve a flat price.

Is the repair guaranteed?

Every repair is backed by a 1-year labour warranty and a 6-month parts warranty. If the same issue returns in that window, we come back at no charge.

Do you charge for the estimate?

The $149 diagnostic covers a full on-site inspection and is applied to your repair total. There are no hidden trip charges or surcharges on top of your quote.

Can you come out same-day in Neptune Beach?

We do — Neptune Beach is on our daily route, with same-day and after-hours emergency slots. The earlier you call, the better the odds of a same-day visit.

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