Randell Refrigerated Display Case Not Cooling in Jacksonville, FL
Unit runs but temperature stays warm — usually a compressor, condenser, or refrigerant issue. We fix this on Randell refrigerated display cases across Jacksonville. A live dispatcher answers your call — no phone tree, no callback queue.
Why your Randell refrigerated display case is not cooling
Here's how not cooling typically presents on a Randell refrigerated display case: unit runs but temperature stays warm — usually a compressor, condenser, or refrigerant issue. Nine times out of ten it comes down to a bad evaporator fan motor. Left unaddressed, food or stock can spoil within hours.
Most likely causes
- A stuck or failed damper control
- Failed compressor or start relay
- Faulty temperature control board
- Worn door gaskets bleeding cold air
Known Randell refrigerated display case weak points
- Clogged condensate drains causing water pooling inside the cabinet
- Cracked or worn door gaskets losing seal and forcing compressor overwork
- Dirty condenser coils causing short-cycling and poor temperature hold
- Condenser or evaporator fan motor failure leaving product too warm
Quick check — and when it's not DIY
Before you call anyone, listen for the compressor running at all, and make sure nothing is blocking airflow around the back or bottom vents. Also, confirm the refrigerated display case has power, the thermostat is actually set cold, and the condenser coils or vents aren't blocked by dust or stored items. When that isn't the fix, not-cooling that keeps recurring after the coils are clean usually means the sealed system has lost its charge, and recharging it needs recovery equipment and an experienced technician.
How we fix it
First we diagnose the Randell refrigerated display case end to end, so you're not paying to swap parts on a guess. Randell/Unified Brands OEM parts are widely available through PartsTown and foodservice distributors, though sealed-system refrigerant repairs require an experienced technician. The quote is flat, approved before we start, and every repair carries our warranty.
independent commercial service — experienced with Randell refrigeration and prep tables, not authorized by the manufacturer
What Jacksonville homeowners say
on the First Coast
“Called late at night and a tech was here by mid-morning to look at the Randell refrigerated display case. They clearly knew Randell inside out and had the part on the truck.”
“Called about our Randell refrigerated display case in the morning and it was running again by evening. Clean, on-time, and they took the old part with them. Would call again.”
“The Randell refrigerated display case broke right before the weekend and they still came out same-day. Genuine parts, done in one trip, and the invoice matched the quote.”
Other Randell refrigerated display case problems we fix
Randell Refrigerated Display Case repair nearby
Frequently asked questions
What if the same problem comes back?
We stand behind the work with a 1-year labour warranty and 6-month parts warranty — if it recurs in that time, we fix it again for free.
What does a Randell refrigerated display case that is not cooling usually cost?
Most repairs for a Randell refrigerated display case that is not cooling run $280–$1,495 including parts and labour. The $149 diagnostic is credited in full toward the repair when you go ahead, and you get a flat quote before any work starts.
Do you offer same-day service in Jacksonville?
Yes. We cover Jacksonville daily and offer same-day and emergency service. Booking earlier in the day gives the best chance of an afternoon slot.
Is there a fee for the diagnostic?
A flat $149 covers the on-site diagnosis and rolls into the repair price. What we quote is what you pay — no add-ons.
Get same-day service in Jacksonville.
Flat-rate pricing, 1 year labour warranty, and fast dispatch.