Northstar
Same-day dispatch · 30.33°N 81.66°W · Est. 2009

Hoshizaki Ice Machine Not Freezing in Nocatee, FL

Freezer compartment stays above 0°F. Common causes: defrost thermostat, evaporator fan, sealed-system leak. We fix this on Hoshizaki ice machines across Nocatee. Typical response time in this area is under an hour once you're on the schedule.

4.9250 Google reviews1 year labour warranty
Commercial kitchen equipment
1-Year Labour Warranty
On every job
6-Month Parts Warranty
OEM original parts
Licensed & Insured
Insured for work in FL
Same-Day Service
Emergency dispatch
Emergency

Why your Hoshizaki ice machine is not freezing

On a Hoshizaki ice machine, not freezing usually announces itself like this: freezer compartment stays above 0°F. Common causes: defrost thermostat, evaporator fan, sealed-system leak. Nine times out of ten it comes down to failed temperature sensor. Left unaddressed, food or stock can spoil within hours.

Most likely causes

  • Defrost thermostat or heater failure
  • A clogged defrost drain
  • Sealed-system refrigerant leak
  • A weak or failing compressor

Known Hoshizaki ice machine weak points

  • scale/lime buildup triggering cleaning cycles and harvest problems on ice machines
  • float valve, water pump, and bin control switch failures
  • dirty condenser causing high head pressure and error codes
  • evaporator and thermistor faults on CRMR reach-ins

Quick check — and when it's not DIY

Before you call anyone, confirm the thermostat setting, that the door seals fully, and that vents inside aren't blocked by over-packed items. Past that point, it's usually a defrost heater, sensor, or sealed-system fault, and diagnosing those needs a multimeter and refrigeration training, not guesswork.

How we fix it

First we diagnose the Hoshizaki ice machine end to end, so you're not paying to swap parts on a guess. Genuine Hoshizaki parts are readily available via authorized distributors; refrigerant/sealed-system work requires an experienced technician and regular water treatment is advised. The quote is flat, approved before we start, and every repair carries our warranty.

Independent commercial service experienced with Hoshizaki ice and refrigeration; not an authorized Hoshizaki dealer.

Reviews · on record

What Nocatee homeowners say

4.9
250+ Google reviews
on the First Coast
★★★★★
Our Hoshizaki ice machine quit on us and they had a technician out the same afternoon in Nocatee. Stood behind the warranty and used a real Hoshizaki OEM part, not a knockoff.
Maria N. · Verified customer
★★★★★
Called about our Hoshizaki ice machine in the morning and it was running again by evening. Fixed on the first visit — the flat price matched the quote exactly, no upsell.
Patrick V. · Verified customer
★★★★
Called late at night and a tech was here by mid-morning to look at the Hoshizaki ice machine. Genuine Hoshizaki part, flat price, and done in a single visit.
Angela D. · Verified customer
FAQ · before you call

Frequently asked questions

What's the price for a Hoshizaki ice machine that is not freezing?

Typical costs for a Hoshizaki ice machine that is not freezing land between $220–$1,092, parts and labour included. The $149 call-out is applied to the job and the quote is flat — no meter running.

What does the call-out cost?

A flat $149 covers the on-site diagnosis and rolls into the repair price. What we quote is what you pay — no add-ons.

Can you come out same-day in Nocatee?

Yes. We cover Nocatee daily and offer same-day and emergency service. Booking earlier in the day gives the best chance of an afternoon slot.

Is the repair guaranteed?

You're covered by our 1-year labour warranty and 6-month parts warranty. Should the same fault return inside that period, the follow-up visit is free.

Dispatching now · Nocatee, FL

Get same-day service in Nocatee.

Flat-rate pricing, 1 year labour warranty, and fast dispatch.