Northstar
Same-day dispatch · 30.33°N 81.66°W · Est. 2009

Hoshizaki Ice Machine Not Freezing in Yulee, FL

Freezer compartment stays above 0°F. Common causes: defrost thermostat, evaporator fan, sealed-system leak. We fix this on Hoshizaki ice machines across Yulee. A live dispatcher answers your call — no phone tree, no callback queue.

4.9250 Google reviews1 year labour warranty
Commercial kitchen equipment
1-Year Labour Warranty
On every job
6-Month Parts Warranty
OEM original parts
Licensed & Insured
Insured for work in FL
Same-Day Service
Emergency dispatch
Emergency

Why your Hoshizaki ice machine is not freezing

Catching not freezing early on a Hoshizaki ice machine is usually straightforward: freezer compartment stays above 0°F. Common causes: defrost thermostat, evaporator fan, sealed-system leak. More often than not it traces back to blocked air vents between compartments. Left unaddressed, food or stock can spoil within hours.

Most likely causes

  • Sealed-system refrigerant leak
  • Blocked air vents between compartments
  • Failed temperature sensor
  • Defrost thermostat or heater failure

Known Hoshizaki ice machine weak points

  • scale/lime buildup triggering cleaning cycles and harvest problems on ice machines
  • float valve, water pump, and bin control switch failures
  • dirty condenser causing high head pressure and error codes
  • evaporator and thermistor faults on CRMR reach-ins

Quick check — and when it's not DIY

One thing you can rule out on your own: confirm the thermostat setting, that the door seals fully, and that vents inside aren't blocked by over-packed items. Also, listen for the evaporator fan running when the door's closed, since a silent fan is a common first sign. Past that point, it's usually a defrost heater, sensor, or sealed-system fault, and diagnosing those needs a multimeter and refrigeration training, not guesswork.

How we fix it

Our technician runs a full diagnostic on your Hoshizaki ice machine and isolates the exact cause before quoting. Genuine Hoshizaki parts are readily available via authorized distributors; refrigerant/sealed-system work requires an experienced technician and regular water treatment is advised. Most not freezing jobs finish same-day, at a flat price, under our warranty.

Independent commercial service experienced with Hoshizaki ice and refrigeration; not an authorized Hoshizaki dealer.

Reviews · on record

What Yulee homeowners say

4.9
250+ Google reviews
on the First Coast
★★★★★
They squeezed our Hoshizaki ice machine in on a busy day and still showed up inside the window. No runaround — they told me honestly what it needed and fixed just that.
Sean B. · Verified customer
★★★★★
No waiting around — the Hoshizaki ice machine was diagnosed within an hour of the tech arriving. The tech explained exactly what went wrong before touching anything.
Ashley R. · Verified customer
★★★★★
The Hoshizaki ice machine died mid-week and they had it sorted before I'd even rearranged my schedule. Fair price, no surprise fees, and the Hoshizaki ice machine has worked perfectly since.
Chris J. · Verified customer
FAQ · before you call

Frequently asked questions

Do you charge for the estimate?

A flat $149 covers the on-site diagnosis and rolls into the repair price. What we quote is what you pay — no add-ons.

Is the repair guaranteed?

You're covered by our 1-year labour warranty and 6-month parts warranty. Should the same fault return inside that period, the follow-up visit is free.

What's the price for a Hoshizaki ice machine that is not freezing?

Most repairs for a Hoshizaki ice machine that is not freezing run $220–$1,092 including parts and labour. The $149 diagnostic is credited in full toward the repair when you go ahead, and you get a flat quote before any work starts.

Do you offer same-day service in Yulee?

Same-day is common in Yulee. Our trucks run the area every day and emergency slots are held open for breakdowns that can't wait.

Dispatching now · Yulee, FL

Get same-day service in Yulee.

Flat-rate pricing, 1 year labour warranty, and fast dispatch.