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Same-day dispatch · 30.33°N 81.66°W · Est. 2009

Randell Refrigerated Display Case Not Cooling in Nocatee, FL

Unit runs but temperature stays warm — usually a compressor, condenser, or refrigerant issue. We fix this on Randell refrigerated display cases across Nocatee. Urgent breakdowns get priority dispatch, so they don't wait until morning.

4.9250 Google reviews1 year labour warranty
Commercial kitchen equipment
1-Year Labour Warranty
On every job
6-Month Parts Warranty
OEM original parts
Licensed & Insured
Insured for work in FL
Same-Day Service
Emergency dispatch
Emergency

Why your Randell refrigerated display case is not cooling

Catching not cooling early on a Randell refrigerated display case is usually straightforward: unit runs but temperature stays warm — usually a compressor, condenser, or refrigerant issue. Nine times out of ten it comes down to a bad evaporator fan motor. Left unaddressed, food or stock can spoil within hours.

Most likely causes

  • Refrigerant leak in the sealed system
  • Defrost fault icing over the evaporator
  • A bad evaporator fan motor
  • A stuck or failed damper control
  • Dirty or blocked condenser coils

Known Randell refrigerated display case weak points

  • Clogged condensate drains causing water pooling inside the cabinet
  • Cracked or worn door gaskets losing seal and forcing compressor overwork
  • Dirty condenser coils causing short-cycling and poor temperature hold
  • Condenser or evaporator fan motor failure leaving product too warm

Quick check — and when it's not DIY

There's one thing worth checking before you book anyone: confirm the refrigerated display case has power, the thermostat is actually set cold, and the condenser coils or vents aren't blocked by dust or stored items. Beyond that, not-cooling that keeps recurring after the coils are clean usually means the sealed system has lost its charge, and recharging it needs recovery equipment and an experienced technician.

How we fix it

First we diagnose the Randell refrigerated display case end to end, so you're not paying to swap parts on a guess. Randell/Unified Brands OEM parts are widely available through PartsTown and foodservice distributors, though sealed-system refrigerant repairs require an experienced technician. Most not cooling jobs finish same-day, at a flat price, under our warranty.

independent commercial service — experienced with Randell refrigeration and prep tables, not authorized by the manufacturer

Reviews · on record

What Nocatee homeowners say

4.9
250+ Google reviews
on the First Coast
★★★★★
Called late at night and a tech was here by mid-morning to look at the Randell refrigerated display case. You can tell they work on Randell all the time — quick, clean diagnosis.
Eric J. · Verified customer
★★★★★
Called about our Randell refrigerated display case in the morning and it was running again by evening. Genuine Randell part, flat price, and done in a single visit.
Katie T. · Verified customer
★★★★
Our Randell refrigerated display case quit on us and they had a technician out the same afternoon in Nocatee. Fixed on the first visit — the flat price matched the quote exactly, no upsell.
Michael A. · Verified customer
FAQ · before you call

Frequently asked questions

Is there a fee for the diagnostic?

The $149 diagnostic covers a full on-site inspection and is applied to your repair total. There are no hidden trip charges or surcharges on top of your quote.

Can you come out same-day in Nocatee?

Yes. We cover Nocatee daily and offer same-day and emergency service. Booking earlier in the day gives the best chance of an afternoon slot.

What if the same problem comes back?

You're covered by our 1-year labour warranty and 6-month parts warranty. Should the same fault return inside that period, the follow-up visit is free.

What does a Randell refrigerated display case that is not cooling usually cost?

Typical costs for a Randell refrigerated display case that is not cooling land between $280–$1,495, parts and labour included. The $149 call-out is applied to the job and the quote is flat — no meter running.

Dispatching now · Nocatee, FL

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