Randell Refrigerated Display Case Not Cooling in Fleming Island, FL
Unit runs but temperature stays warm — usually a compressor, condenser, or refrigerant issue. We fix this on Randell refrigerated display cases across Fleming Island. Call before noon and there's a good chance of a same-day visit.

Why your Randell refrigerated display case is not cooling
A Randell refrigerated display case that is not cooling tends to show the same signs: unit runs but temperature stays warm — usually a compressor, condenser, or refrigerant issue. On this platform it's most often defrost fault icing over the evaporator. Left unaddressed, food or stock can spoil within hours.
Most likely causes
- Failed compressor or start relay
- A bad evaporator fan motor
- Faulty temperature control board
- Refrigerant leak in the sealed system
Known Randell refrigerated display case weak points
- Clogged condensate drains causing water pooling inside the cabinet
- Cracked or worn door gaskets losing seal and forcing compressor overwork
- Dirty condenser coils causing short-cycling and poor temperature hold
- Condenser or evaporator fan motor failure leaving product too warm
Quick check — and when it's not DIY
There's one thing worth checking before you book anyone: confirm the refrigerated display case has power, the thermostat is actually set cold, and the condenser coils or vents aren't blocked by dust or stored items. Also, listen for the compressor running at all, and make sure nothing is blocking airflow around the back or bottom vents. Once you've ruled that out, the cause is almost always a failed compressor or a refrigerant leak in the sealed system, and handling refrigerant legally requires an experienced technician — which is where DIY stops.
How we fix it
An experienced tech tests the Randell refrigerated display case systematically and pinpoints what's actually causing the not cooling. Randell/Unified Brands OEM parts are widely available through PartsTown and foodservice distributors, though sealed-system refrigerant repairs require an experienced technician. The quote is flat, approved before we start, and every repair carries our warranty.
independent commercial service — experienced with Randell refrigeration and prep tables, not authorized by the manufacturer
What Fleming Island homeowners say
on the First Coast
“The Randell refrigerated display case broke right before the weekend and they still came out same-day. Genuine Randell part, flat price, and done in a single visit.”
“No waiting around — the Randell refrigerated display case was diagnosed within an hour of the tech arriving. You can tell they work on Randell all the time — quick, clean diagnosis.”
“Called late at night and a tech was here by mid-morning to look at the Randell refrigerated display case. Stood behind the warranty and used a real Randell OEM part, not a knockoff.”
Other Randell refrigerated display case problems we fix
Randell Refrigerated Display Case repair nearby
Frequently asked questions
Can you come out same-day in Fleming Island?
Yes. We cover Fleming Island daily and offer same-day and emergency service. Booking earlier in the day gives the best chance of an afternoon slot.
Do you warranty your repairs?
You're covered by our 1-year labour warranty and 6-month parts warranty. Should the same fault return inside that period, the follow-up visit is free.
What does the call-out cost?
We charge $149 for a full diagnostic, credited to the repair if you proceed. No separate trip fee and no surcharges added later.
What does a Randell refrigerated display case that is not cooling usually cost?
Most repairs for a Randell refrigerated display case that is not cooling run $280–$1,495 including parts and labour. The $149 diagnostic is credited in full toward the repair when you go ahead, and you get a flat quote before any work starts.
Get same-day service in Fleming Island.
Flat-rate pricing, 1 year labour warranty, and fast dispatch.