Commercial Freezer Not Freezing in St. Augustine, FL
Freezer compartment stays above 0°F. Common causes: defrost thermostat, evaporator fan, sealed-system leak. We fix this on every commercial freezer brand in St. Augustine. Call early and a technician is usually at your door that same afternoon.

Why your commercial freezer is not freezing
When a commercial freezer is not freezing, here's what you'll usually notice: freezer compartment stays above 0°F. Common causes: defrost thermostat, evaporator fan, sealed-system leak. Nine times out of ten it comes down to defrost thermostat or heater failure. Left unaddressed, food or stock can spoil within hours.
Most likely causes
- Sealed-system refrigerant leak
- A weak or failing compressor
- Evaporator fan not running
Quick check — and when it's not DIY
Before you call anyone, confirm the thermostat setting, that the door seals fully, and that vents inside aren't blocked by over-packed items. Also, listen for the evaporator fan running when the door's closed, since a silent fan is a common first sign. If that doesn't fix it, it's usually a defrost heater, sensor, or sealed-system fault, and diagnosing those needs a multimeter and refrigeration training, not guesswork.
How we fix it
We start with a full diagnostic on the commercial freezer, confirm the real fault, then price it flat. Genuine OEM parts for all major commercial freezer brands ride on the truck, so the fix usually happens the same day. Most not freezing jobs finish same-day, at a flat price, under our warranty.
What St. Augustine customers say
on the First Coast
“Two other shops couldn't fit us in — these guys fixed the commercial freezer the same day. The diagnostic fee came off the repair total, just like they promised.”
“The commercial freezer broke right before the weekend and they still came out same-day. Genuine parts, done in one trip, and the invoice matched the quote.”
“Called about our commercial freezer in the morning and it was running again by evening. The tech explained exactly what went wrong before touching anything.”
Have a specific brand? Get exact commercial freezer pricing
Other commercial freezer problems we fix in St. Augustine
Commercial Freezer not freezing repair nearby
Frequently asked questions
How fast can you get to St. Augustine?
Yes. We cover St. Augustine daily and offer same-day and emergency service. Booking earlier in the day gives the best chance of an afternoon slot.
How much does a commercial freezer that is not freezing cost?
Expect $280–$1,495 for parts and labour on a commercial freezer that is not freezing. We charge a $149 diagnostic that comes off the repair total, and nothing begins until you approve a flat price.
Do you warranty your repairs?
Every repair is backed by a 1-year labour warranty and a 6-month parts warranty. If the same issue returns in that window, we come back at no charge.
What does the call-out cost?
The $149 diagnostic covers a full on-site inspection and is applied to your repair total. There are no hidden trip charges or surcharges on top of your quote.
Get same-day service in St. Augustine.
Flat-rate pricing, 1 year labour warranty, and fast dispatch.