Northstar
Same-day dispatch · 30.33°N 81.66°W · Est. 2009

Gram Commercial Commercial Freezer Not Freezing in St. Augustine, FL

Freezer compartment stays above 0°F. Common causes: defrost thermostat, evaporator fan, sealed-system leak. We fix this on Gram Commercial commercial freezers across St. Augustine. Same-day service is standard here, not a rush-fee upsell.

4.9250 Google reviews1 year labour warranty
Commercial kitchen equipment
1-Year Labour Warranty
On every job
6-Month Parts Warranty
OEM original parts
Licensed & Insured
Insured for work in FL
Same-Day Service
Emergency dispatch
Emergency

Why your Gram Commercial commercial freezer is not freezing

Catching not freezing early on a Gram Commercial commercial freezer is usually straightforward: freezer compartment stays above 0°F. Common causes: defrost thermostat, evaporator fan, sealed-system leak. The usual culprit is failed temperature sensor. Left unaddressed, food or stock can spoil within hours.

Most likely causes

  • Evaporator fan not running
  • A weak or failing compressor
  • Blocked air vents between compartments
  • A clogged defrost drain

Known Gram Commercial commercial freezer weak points

  • door gasket wear causing temperature rise and condensation
  • evaporator icing from failed defrost cycles or worn seals
  • condenser fan and compressor faults on reach-in cabinets
  • electronic controller and temperature-sensor faults

Quick check — and when it's not DIY

Do this first — it takes two minutes: confirm the thermostat setting, that the door seals fully, and that vents inside aren't blocked by over-packed items. Also, listen for the evaporator fan running when the door's closed, since a silent fan is a common first sign. Should that not clear it, it's usually a defrost heater, sensor, or sealed-system fault, and diagnosing those needs a multimeter and refrigeration training, not guesswork.

How we fix it

We trace the not freezing on your Gram Commercial commercial freezer to its source instead of throwing parts at it. OEM parts are sourced through Hoshizaki/Gram distributors and can have longer lead times as an imported brand; sealed-system refrigerant repairs requires an experienced technician. The quote is flat, approved before we start, and every repair carries our warranty.

independent commercial service experienced with Gram Commercial refrigeration, not authorized by the manufacturer

Reviews · on record

What St. Augustine homeowners say

4.9
250+ Google reviews
on the First Coast
★★★★
Our Gram Commercial commercial freezer quit on us and they had a technician out the same afternoon in St. Augustine. Genuine parts, done in one trip, and the invoice matched the quote.
James L. · Verified customer
★★★★★
The Gram Commercial commercial freezer died mid-week and they had it sorted before I'd even rearranged my schedule. Flat price agreed up front, and they stood behind the labour warranty.
Rebecca L. · Verified customer
★★★★★
Same-day response — a tech was diagnosing the Gram Commercial commercial freezer hours after I called. They clearly knew Gram Commercial inside out and had the part on the truck.
Michael N. · Verified customer
FAQ · before you call

Frequently asked questions

Is the repair guaranteed?

Every repair is backed by a 1-year labour warranty and a 6-month parts warranty. If the same issue returns in that window, we come back at no charge.

Do you offer same-day service in St. Augustine?

Same-day is common in St. Augustine. Our trucks run the area every day and emergency slots are held open for breakdowns that can't wait.

Is there a fee for the diagnostic?

We charge $149 for a full diagnostic, credited to the repair if you proceed. No separate trip fee and no surcharges added later.

How much does a Gram Commercial commercial freezer that is not freezing cost?

Expect $280–$1,495 for parts and labour on a Gram Commercial commercial freezer that is not freezing. We charge a $149 diagnostic that comes off the repair total, and nothing begins until you approve a flat price.

Dispatching now · St. Augustine, FL

Get same-day service in St. Augustine.

Flat-rate pricing, 1 year labour warranty, and fast dispatch.