Hoshizaki Ice Machine Leaking Water in St. Augustine, FL
Puddles around or under the appliance — could be drain pan, gasket, water inlet valve, or hose failure. We fix this on Hoshizaki ice machines across St. Augustine. Call early and a technician is usually at your door that same afternoon.

Why your Hoshizaki ice machine is leaking water
Here's how leaking water typically presents on a Hoshizaki ice machine: puddles around or under the appliance — could be drain pan, gasket, water inlet valve, or hose failure. Nine times out of ten it comes down to worn door gasket. Left unaddressed, food or stock can spoil within hours.
Most likely causes
- A cracked or clogged drain pan
- Blocked or frozen defrost drain
- Cracked reservoir or filter housing
- A loose or split supply hose
- Failed water inlet valve
Known Hoshizaki ice machine weak points
- scale/lime buildup triggering cleaning cycles and harvest problems on ice machines
- float valve, water pump, and bin control switch failures
- dirty condenser causing high head pressure and error codes
- evaporator and thermistor faults on CRMR reach-ins
Quick check — and when it's not DIY
Worth checking yourself first: trace exactly where water first appears, since that narrows down whether it's a hose, gasket, or drain issue. Also, check for an obviously loose supply line, a door gasket that isn't sealing, or a drain you can reach and clear yourself. Once you've ruled that out, a leak that keeps coming back is typically inside the sealed system or behind a panel, and chasing it further risks water damage to electrical components best left to a technician.
How we fix it
Our technician runs a full diagnostic on your Hoshizaki ice machine and isolates the exact cause before quoting. Genuine Hoshizaki parts are readily available via authorized distributors; refrigerant/sealed-system work requires an experienced technician and regular water treatment is advised. Most leaking water jobs finish same-day, at a flat price, under our warranty.
Independent commercial service experienced with Hoshizaki ice and refrigeration; not an authorized Hoshizaki dealer.
What St. Augustine homeowners say
on the First Coast
“The Hoshizaki ice machine died mid-week and they had it sorted before I'd even rearranged my schedule. No runaround — they told me honestly what it needed and fixed just that.”
“Same-day response — a tech was diagnosing the Hoshizaki ice machine hours after I called. The tech explained exactly what went wrong before touching anything.”
“Called about our Hoshizaki ice machine in the morning and it was running again by evening. Fair price, no surprise fees, and the Hoshizaki ice machine has worked perfectly since.”
Frequently asked questions
Do you offer same-day service in St. Augustine?
Yes. We cover St. Augustine daily and offer same-day and emergency service. Booking earlier in the day gives the best chance of an afternoon slot.
Is the repair guaranteed?
You're covered by our 1-year labour warranty and 6-month parts warranty. Should the same fault return inside that period, the follow-up visit is free.
What does the call-out cost?
We charge $149 for a full diagnostic, credited to the repair if you proceed. No separate trip fee and no surcharges added later.
What's the price for a Hoshizaki ice machine that is leaking water?
Typical costs for a Hoshizaki ice machine that is leaking water land between $220–$950, parts and labour included. The $149 call-out is applied to the job and the quote is flat — no meter running.
Get same-day service in St. Augustine.
Flat-rate pricing, 1 year labour warranty, and fast dispatch.