Northstar
Same-day dispatch · 30.33°N 81.66°W · Est. 2009

Ice-O-Matic Ice Machine Ice Maker Not Working in St. Augustine, FL

Ice maker stops producing ice or makes hollow cubes. Often the water inlet valve or thermostat. We fix this on Ice-O-Matic ice machines across St. Augustine. Call before noon and there's a good chance of a same-day visit.

4.9250 Google reviews1 year labour warranty
Commercial kitchen equipment
1-Year Labour Warranty
On every job
6-Month Parts Warranty
OEM original parts
Licensed & Insured
Insured for work in FL
Same-Day Service
Emergency dispatch
Common

Why your Ice-O-Matic ice machine is ice maker not working

On a Ice-O-Matic ice machine, ice maker not working usually announces itself like this: ice maker stops producing ice or makes hollow cubes. Often the water inlet valve or thermostat. The usual culprit is a wiring or control-board problem. Left unaddressed, food or stock can spoil within hours.

Most likely causes

  • A failed sensor or switch
  • A wiring or control-board problem
  • A blocked, leaking, or misaligned part

Known Ice-O-Matic ice machine weak points

  • Thin, hollow or reduced ice output from mineral scale on the evaporator
  • No-ice conditions from failed water inlet valve, float or control board
  • High-temperature shutdowns caused by a dirty condenser or clogged air filter
  • Water and drain-line leaks from clogged or improperly installed drains

Quick check — and when it's not DIY

There's one thing worth checking before you book anyone: unplug it for a minute and try again, since a simple reset clears more faults than people expect. If none of that changes anything, if the basics check out, the fault is inside the control system or a sealed component, and diagnosing that safely takes a technician's tools and training.

How we fix it

We trace the ice maker not working on your Ice-O-Matic ice machine to its source instead of throwing parts at it. OEM Ice-O-Matic parts are readily stocked by PartsTown, WebstaurantStore and KaTom, though sealed-system refrigerant work requires an experienced technician. You approve a flat price up front, and the work is backed by our labour and parts warranty.

independent commercial service — experienced with Ice-O-Matic ice machines, not authorized by the manufacturer

Reviews · on record

What St. Augustine homeowners say

4.9
250+ Google reviews
on the First Coast
★★★★★
Two other shops couldn't fit us in — these guys fixed the Ice-O-Matic ice machine the same day. Genuine Ice-O-Matic part, flat price, and done in a single visit.
Emily H. · Verified customer
★★★★★
The Ice-O-Matic ice machine broke right before the weekend and they still came out same-day. You can tell they work on Ice-O-Matic all the time — quick, clean diagnosis.
David L. · Verified customer
★★★★★
Called about our Ice-O-Matic ice machine in the morning and it was running again by evening. Stood behind the warranty and used a real Ice-O-Matic OEM part, not a knockoff.
Megan T. · Verified customer
FAQ · before you call

Frequently asked questions

Is there a fee for the diagnostic?

A flat $149 covers the on-site diagnosis and rolls into the repair price. What we quote is what you pay — no add-ons.

What's the price for a Ice-O-Matic ice machine that is ice maker not working?

Most repairs for a Ice-O-Matic ice machine that is ice maker not working run $220–$950 including parts and labour. The $149 diagnostic is credited in full toward the repair when you go ahead, and you get a flat quote before any work starts.

Do you warranty your repairs?

You're covered by our 1-year labour warranty and 6-month parts warranty. Should the same fault return inside that period, the follow-up visit is free.

Can you come out same-day in St. Augustine?

We do — St. Augustine is on our daily route, with same-day and after-hours emergency slots. The earlier you call, the better the odds of a same-day visit.

Dispatching now · St. Augustine, FL

Get same-day service in St. Augustine.

Flat-rate pricing, 1 year labour warranty, and fast dispatch.