Imperial Char-Broiler Not Heating in St. Augustine, FL
Appliance runs but doesn't reach set temperature. Failed heating element, igniter, or thermal fuse. We fix this on Imperial char-broilers across St. Augustine. Same-day service is standard here, not a rush-fee upsell.

Why your Imperial char-broiler is not heating
On a Imperial char-broiler, not heating usually announces itself like this: appliance runs but doesn't reach set temperature. Failed heating element, igniter, or thermal fuse. More often than not it traces back to failed igniter or gas valve. Left unaddressed, the kitchen loses a station it can't work around.
Most likely causes
- Failed igniter or gas valve
- Faulty temperature sensor
- A bad control board
Known Imperial char-broiler weak points
- standing-pilot and thermocouple failures preventing burner ignition
- burner valve and orifice wear causing weak or uneven flame
- oven and fryer thermostat drift affecting temperature accuracy
- griddle plate warping and thermostat faults over heavy use
Quick check — and when it's not DIY
One thing you can rule out on your own: confirm the char-broiler has power, any gas supply valve is open, and a simple reset — power off 60 seconds, back on — doesn't restore heat. Past that point, no spark or flame usually means the igniter or gas valve itself has failed, and gas-carrying parts are restricted to licensed work in most jurisdictions.
How we fix it
Our technician runs a full diagnostic on your Imperial char-broiler and isolates the exact cause before quoting. OEM parts are available (Imperial is now Middleby-owned) through Parts Town and PartsFPS; gas work requires a licensed technician. Most not heating jobs finish same-day, at a flat price, under our warranty.
Independent commercial service experienced with Imperial cooking equipment; not authorized by the manufacturer.
What St. Augustine homeowners say
on the First Coast
“Our Imperial char-broiler quit on us and they had a technician out the same afternoon in St. Augustine. The tech explained exactly what went wrong before touching anything.”
“Called about our Imperial char-broiler in the morning and it was running again by evening. No runaround — they told me honestly what it needed and fixed just that.”
“Called late at night and a tech was here by mid-morning to look at the Imperial char-broiler. The diagnostic fee came off the repair total, just like they promised.”
Other Imperial char-broiler problems we fix
Frequently asked questions
Do you charge for the estimate?
We charge $149 for a full diagnostic, credited to the repair if you proceed. No separate trip fee and no surcharges added later.
Do you warranty your repairs?
Every repair is backed by a 1-year labour warranty and a 6-month parts warranty. If the same issue returns in that window, we come back at no charge.
How much does a Imperial char-broiler that is not heating cost?
Expect $200–$880 for parts and labour on a Imperial char-broiler that is not heating. We charge a $149 diagnostic that comes off the repair total, and nothing begins until you approve a flat price.
How fast can you get to St. Augustine?
We do — St. Augustine is on our daily route, with same-day and after-hours emergency slots. The earlier you call, the better the odds of a same-day visit.
Get same-day service in St. Augustine.
Flat-rate pricing, 1 year labour warranty, and fast dispatch.