Imperial Griddle Not Heating in St. Augustine, FL
Appliance runs but doesn't reach set temperature. Failed heating element, igniter, or thermal fuse. We fix this on Imperial griddles across St. Augustine. Same-day service is standard here, not a rush-fee upsell.

Why your Imperial griddle is not heating
Catching not heating early on a Imperial griddle is usually straightforward: appliance runs but doesn't reach set temperature. Failed heating element, igniter, or thermal fuse. Nine times out of ten it comes down to faulty temperature sensor. Left unaddressed, the kitchen loses a station it can't work around.
Most likely causes
- Tripped thermal fuse
- A broken door switch cutting the heat circuit
- A bad control board
Known Imperial griddle weak points
- standing-pilot and thermocouple failures preventing burner ignition
- burner valve and orifice wear causing weak or uneven flame
- oven and fryer thermostat drift affecting temperature accuracy
- griddle plate warping and thermostat faults over heavy use
Quick check — and when it's not DIY
There's one thing worth checking before you book anyone: check whether an ignition click or spark is audible at all when it should be heating. Also, confirm the griddle has power, any gas supply valve is open, and a simple reset — power off 60 seconds, back on — doesn't restore heat. Past that point, no spark or flame usually means the igniter or gas valve itself has failed, and gas-carrying parts are restricted to licensed work in most jurisdictions.
How we fix it
An experienced tech tests the Imperial griddle systematically and pinpoints what's actually causing the not heating. OEM parts are available (Imperial is now Middleby-owned) through Parts Town and PartsFPS; gas work requires a licensed technician. The quote is flat, approved before we start, and every repair carries our warranty.
Independent commercial service experienced with Imperial cooking equipment; not authorized by the manufacturer.
What St. Augustine homeowners say
on the First Coast
“No waiting around — the Imperial griddle was diagnosed within an hour of the tech arriving. Fair price, no surprise fees, and the Imperial griddle has worked perfectly since.”
“The Imperial griddle broke right before the weekend and they still came out same-day. The diagnostic fee came off the repair total, just like they promised.”
“Two other shops couldn't fit us in — these guys fixed the Imperial griddle the same day. No runaround — they told me honestly what it needed and fixed just that.”
Other Imperial griddle problems we fix
Frequently asked questions
Is there a fee for the diagnostic?
A flat $149 covers the on-site diagnosis and rolls into the repair price. What we quote is what you pay — no add-ons.
Can you come out same-day in St. Augustine?
We do — St. Augustine is on our daily route, with same-day and after-hours emergency slots. The earlier you call, the better the odds of a same-day visit.
What if the same problem comes back?
You're covered by our 1-year labour warranty and 6-month parts warranty. Should the same fault return inside that period, the follow-up visit is free.
How much does a Imperial griddle that is not heating cost?
Typical costs for a Imperial griddle that is not heating land between $200–$880, parts and labour included. The $149 call-out is applied to the job and the quote is flat — no meter running.
Get same-day service in St. Augustine.
Flat-rate pricing, 1 year labour warranty, and fast dispatch.