Kolpak Commercial Freezer Not Freezing in St. Augustine, FL
Freezer compartment stays above 0°F. Common causes: defrost thermostat, evaporator fan, sealed-system leak. We fix this on Kolpak commercial freezers across St. Augustine. Call before noon and there's a good chance of a same-day visit.

Why your Kolpak commercial freezer is not freezing
Catching not freezing early on a Kolpak commercial freezer is usually straightforward: freezer compartment stays above 0°F. Common causes: defrost thermostat, evaporator fan, sealed-system leak. The usual culprit is evaporator fan not running. Left unaddressed, food or stock can spoil within hours.
Most likely causes
- Sealed-system refrigerant leak
- Failed temperature sensor
- Evaporator fan not running
- A weak or failing compressor
- Blocked air vents between compartments
Known Kolpak commercial freezer weak points
- door gasket and hinge/closer wear
- evaporator coil icing and defrost faults
- condensing-unit compressor failures
- cam-lock panel joint misalignment and air gaps
Quick check — and when it's not DIY
Before you call anyone, confirm the thermostat setting, that the door seals fully, and that vents inside aren't blocked by over-packed items. If that doesn't fix it, it's usually a defrost heater, sensor, or sealed-system fault, and diagnosing those needs a multimeter and refrigeration training, not guesswork.
How we fix it
First we diagnose the Kolpak commercial freezer end to end, so you're not paying to swap parts on a guess. OEM parts are available through Welbilt and PartsTown; sealed-system refrigerant work requires an experienced technician. The quote is flat, approved before we start, and every repair carries our warranty.
independent commercial service experienced with Kolpak walk-in coolers, freezers and refrigeration systems, not authorized by the manufacturer
What St. Augustine homeowners say
on the First Coast
“No waiting around — the Kolpak commercial freezer was diagnosed within an hour of the tech arriving. Fair price, no surprise fees, and the Kolpak commercial freezer has worked perfectly since.”
“The Kolpak commercial freezer broke right before the weekend and they still came out same-day. The diagnostic fee came off the repair total, just like they promised.”
“Two other shops couldn't fit us in — these guys fixed the Kolpak commercial freezer the same day. No runaround — they told me honestly what it needed and fixed just that.”
Other Kolpak commercial freezer problems we fix
Frequently asked questions
How much does a Kolpak commercial freezer that is not freezing cost?
Most repairs for a Kolpak commercial freezer that is not freezing run $280–$1,495 including parts and labour. The $149 diagnostic is credited in full toward the repair when you go ahead, and you get a flat quote before any work starts.
What if the same problem comes back?
Every repair is backed by a 1-year labour warranty and a 6-month parts warranty. If the same issue returns in that window, we come back at no charge.
How fast can you get to St. Augustine?
Yes. We cover St. Augustine daily and offer same-day and emergency service. Booking earlier in the day gives the best chance of an afternoon slot.
Do you charge for the estimate?
We charge $149 for a full diagnostic, credited to the repair if you proceed. No separate trip fee and no surcharges added later.
Get same-day service in St. Augustine.
Flat-rate pricing, 1 year labour warranty, and fast dispatch.