Northstar
Same-day dispatch · 30.33°N 81.66°W · Est. 2009

Kolpak Walk-In Freezer Not Freezing in St. Augustine, FL

Freezer compartment stays above 0°F. Common causes: defrost thermostat, evaporator fan, sealed-system leak. We fix this on Kolpak walk-in freezers across St. Augustine. You get a two-hour arrival window, not a vague 'sometime today'.

4.9250 Google reviews1 year labour warranty
Commercial kitchen equipment
1-Year Labour Warranty
On every job
6-Month Parts Warranty
OEM original parts
Licensed & Insured
Insured for work in FL
Same-Day Service
Emergency dispatch
Emergency

Why your Kolpak walk-in freezer is not freezing

The first things owners spot on a not freezing Kolpak walk-in freezer: freezer compartment stays above 0°F. Common causes: defrost thermostat, evaporator fan, sealed-system leak. More often than not it traces back to a weak or failing compressor. Left unaddressed, food or stock can spoil within hours.

Most likely causes

  • Sealed-system refrigerant leak
  • A clogged defrost drain
  • Defrost thermostat or heater failure
  • Evaporator fan not running
  • A weak or failing compressor

Known Kolpak walk-in freezer weak points

  • door gasket and hinge/closer wear
  • evaporator coil icing and defrost faults
  • condensing-unit compressor failures
  • cam-lock panel joint misalignment and air gaps

Quick check — and when it's not DIY

Before booking a repair, confirm the thermostat setting, that the door seals fully, and that vents inside aren't blocked by over-packed items. When that isn't the fix, a fan that's confirmed dead, or ice built up around it, means removing interior panels to reach it — not a quick swap without disassembly experience.

How we fix it

First we diagnose the Kolpak walk-in freezer end to end, so you're not paying to swap parts on a guess. OEM parts are available through Welbilt and PartsTown; sealed-system refrigerant work requires an experienced technician. You approve a flat price up front, and the work is backed by our labour and parts warranty.

independent commercial service experienced with Kolpak walk-in coolers, freezers and refrigeration systems, not authorized by the manufacturer

Reviews · on record

What St. Augustine homeowners say

4.9
250+ Google reviews
on the First Coast
★★★★★
They squeezed our Kolpak walk-in freezer in on a busy day and still showed up inside the window. The tech explained exactly what went wrong before touching anything.
Karen B. · Verified customer
★★★★★
Same-day response — a tech was diagnosing the Kolpak walk-in freezer hours after I called. No runaround — they told me honestly what it needed and fixed just that.
Steven J. · Verified customer
★★★★★
The Kolpak walk-in freezer died mid-week and they had it sorted before I'd even rearranged my schedule. The diagnostic fee came off the repair total, just like they promised.
Sarah T. · Verified customer
FAQ · before you call

Frequently asked questions

Is there a fee for the diagnostic?

We charge $149 for a full diagnostic, credited to the repair if you proceed. No separate trip fee and no surcharges added later.

Is the repair guaranteed?

You're covered by our 1-year labour warranty and 6-month parts warranty. Should the same fault return inside that period, the follow-up visit is free.

How fast can you get to St. Augustine?

Same-day is common in St. Augustine. Our trucks run the area every day and emergency slots are held open for breakdowns that can't wait.

What's the price for a Kolpak walk-in freezer that is not freezing?

Most repairs for a Kolpak walk-in freezer that is not freezing run $280–$1,495 including parts and labour. The $149 diagnostic is credited in full toward the repair when you go ahead, and you get a flat quote before any work starts.

Dispatching now · St. Augustine, FL

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Flat-rate pricing, 1 year labour warranty, and fast dispatch.