Wells Griddle Burner Not Igniting in St. Augustine, FL
Surface burner clicks but no flame, or no spark at all. Igniter, spark module, or gas valve. We fix this on Wells griddles across St. Augustine. You get a two-hour arrival window, not a vague 'sometime today'.

Why your Wells griddle is burner not igniting
Catching burner not igniting early on a Wells griddle is usually straightforward: surface burner clicks but no flame, or no spark at all. Igniter, spark module, or gas valve. On this platform it's most often loose igniter wiring. Left unaddressed, the kitchen loses a station it can't work around.
Most likely causes
- Failed spark module
- A faulty gas valve
- Loose igniter wiring
Known Wells griddle weak points
- Ventless system filter loading and airflow faults tripping the unit
- Hot-well and griddle heating element and thermostat failures
- Drawer-warmer element and control failures
- Fryer auto-lift and thermostat malfunctions
Quick check — and when it's not DIY
Worth checking yourself first: check whether other burners on the same unit ignite normally, which narrows the fault to one burner or the whole unit. Also, confirm the burner ports and igniter are dry and free of spilled food or debris. If none of that changes anything, if it still won't spark, the igniter, spark module, or gas valve is at fault, and gas components aren't a homeowner repair by code in most areas.
How we fix it
We start with a full diagnostic on the Wells griddle, confirm the real fault, then price it flat. OEM parts available through Middleby and Parts Town; largely electric equipment that should be serviced by a qualified electrical technician. The quote is flat, approved before we start, and every repair carries our warranty.
Independent commercial service experienced with Wells counterline and ventless equipment; not authorized by or a factory dealer for the manufacturer.
What St. Augustine homeowners say
on the First Coast
“Called late at night and a tech was here by mid-morning to look at the Wells griddle. Genuine parts, done in one trip, and the invoice matched the quote.”
“Called about our Wells griddle in the morning and it was running again by evening. Flat price agreed up front, and they stood behind the labour warranty.”
“Our Wells griddle quit on us and they had a technician out the same afternoon in St. Augustine. They clearly knew Wells inside out and had the part on the truck.”
Other Wells griddle problems we fix
Frequently asked questions
Do you offer same-day service in St. Augustine?
Same-day is common in St. Augustine. Our trucks run the area every day and emergency slots are held open for breakdowns that can't wait.
How much does a Wells griddle that is burner not igniting cost?
Typical costs for a Wells griddle that is burner not igniting land between $200–$880, parts and labour included. The $149 call-out is applied to the job and the quote is flat — no meter running.
What if the same problem comes back?
Every repair is backed by a 1-year labour warranty and a 6-month parts warranty. If the same issue returns in that window, we come back at no charge.
What does the call-out cost?
A flat $149 covers the on-site diagnosis and rolls into the repair price. What we quote is what you pay — no add-ons.
Get same-day service in St. Augustine.
Flat-rate pricing, 1 year labour warranty, and fast dispatch.