Northstar
Same-day dispatch · 30.33°N 81.66°W · Est. 2009

Wells Griddle Not Heating in St. Augustine, FL

Appliance runs but doesn't reach set temperature. Failed heating element, igniter, or thermal fuse. We fix this on Wells griddles across St. Augustine. Most jobs are booked, diagnosed, and fixed inside 24 hours.

4.9250 Google reviews1 year labour warranty
Commercial kitchen equipment
1-Year Labour Warranty
On every job
6-Month Parts Warranty
OEM original parts
Licensed & Insured
Insured for work in FL
Same-Day Service
Emergency dispatch
Urgent

Why your Wells griddle is not heating

Catching not heating early on a Wells griddle is usually straightforward: appliance runs but doesn't reach set temperature. Failed heating element, igniter, or thermal fuse. More often than not it traces back to a bad control board. Left unaddressed, the kitchen loses a station it can't work around.

Most likely causes

  • Failed igniter or gas valve
  • A bad control board
  • Faulty temperature sensor

Known Wells griddle weak points

  • Ventless system filter loading and airflow faults tripping the unit
  • Hot-well and griddle heating element and thermostat failures
  • Drawer-warmer element and control failures
  • Fryer auto-lift and thermostat malfunctions

Quick check — and when it's not DIY

Do this first — it takes two minutes: confirm the griddle has power, any gas supply valve is open, and a simple reset — power off 60 seconds, back on — doesn't restore heat. Also, check whether an ignition click or spark is audible at all when it should be heating. Past that point, heating elements, igniters, and gas valves combine high current or combustible gas, and that combination is a licensed-technician job, not a home fix.

How we fix it

We trace the not heating on your Wells griddle to its source instead of throwing parts at it. OEM parts available through Middleby and Parts Town; largely electric equipment that should be serviced by a qualified electrical technician. The quote is flat, approved before we start, and every repair carries our warranty.

Independent commercial service experienced with Wells counterline and ventless equipment; not authorized by or a factory dealer for the manufacturer.

Reviews · on record

What St. Augustine homeowners say

4.9
250+ Google reviews
on the First Coast
★★★★
Called about our Wells griddle in the morning and it was running again by evening. They clearly knew Wells inside out and had the part on the truck.
Mark C. · Verified customer
★★★★★
Our Wells griddle quit on us and they had a technician out the same afternoon in St. Augustine. Clean, on-time, and they took the old part with them. Would call again.
Emily N. · Verified customer
★★★★★
Two other shops couldn't fit us in — these guys fixed the Wells griddle the same day. Genuine parts, done in one trip, and the invoice matched the quote.
Kevin E. · Verified customer
FAQ · before you call

Frequently asked questions

Is there a fee for the diagnostic?

We charge $149 for a full diagnostic, credited to the repair if you proceed. No separate trip fee and no surcharges added later.

Do you warranty your repairs?

Every repair is backed by a 1-year labour warranty and a 6-month parts warranty. If the same issue returns in that window, we come back at no charge.

How fast can you get to St. Augustine?

Yes. We cover St. Augustine daily and offer same-day and emergency service. Booking earlier in the day gives the best chance of an afternoon slot.

What's the price for a Wells griddle that is not heating?

Typical costs for a Wells griddle that is not heating land between $200–$880, parts and labour included. The $149 call-out is applied to the job and the quote is flat — no meter running.

Dispatching now · St. Augustine, FL

Get same-day service in St. Augustine.

Flat-rate pricing, 1 year labour warranty, and fast dispatch.