Northstar
Same-day dispatch · 30.33°N 81.66°W · Est. 2009

Freezer Not Cooling in Jacksonville, FL

Unit runs but temperature stays warm — usually a compressor, condenser, or refrigerant issue. We fix this on every freezer brand in Jacksonville. Typical response time in this area is under an hour once you're on the schedule.

4.9250 Google reviews1 year labour warranty
Home kitchen appliances
1-Year Labour Warranty
On every job
6-Month Parts Warranty
OEM original parts
Licensed & Insured
Insured for work in FL
Same-Day Service
Emergency dispatch
Emergency

Why your freezer is not cooling

Not cooling on a freezer usually announces itself like this: unit runs but temperature stays warm — usually a compressor, condenser, or refrigerant issue. Nine times out of ten it comes down to a stuck or failed damper control. Left unaddressed, food or stock can spoil within hours.

Most likely causes

  • Dirty or blocked condenser coils
  • Failed compressor or start relay
  • A bad evaporator fan motor
  • Faulty temperature control board
  • Refrigerant leak in the sealed system

Quick check — and when it's not DIY

There's one thing worth checking before you book anyone: listen for the compressor running at all, and make sure nothing is blocking airflow around the back or bottom vents. If none of that changes anything, not-cooling that keeps recurring after the coils are clean usually means the sealed system has lost its charge, and recharging it needs recovery equipment and an experienced technician.

How we fix it

First we diagnose the freezer end to end, so you're not paying to swap parts on a guess. We carry common freezer parts for every major brand, so most repairs are done in one visit. You approve a flat price up front, and the work is backed by our labour and parts warranty.

Reviews · on record

What Jacksonville customers say

4.9
250+ Google reviews
on the First Coast
★★★★★
Our freezer quit on us and they had a technician out the same afternoon in Jacksonville. Fair price, no surprise fees, and the freezer has worked perfectly since.
Steven N. · Verified customer
★★★★
The freezer died mid-week and they had it sorted before I'd even rearranged my schedule. Flat price agreed up front, and they stood behind the labour warranty.
Linda V. · Verified customer
★★★★★
Same-day response — a tech was diagnosing the freezer hours after I called. No runaround — they told me honestly what it needed and fixed just that.
Ryan W. · Verified customer

Other freezer problems we fix in Jacksonville

FAQ · before you call

Frequently asked questions

Do you charge for the estimate?

A flat $89 covers the on-site diagnosis and rolls into the repair price. What we quote is what you pay — no add-ons.

Do you offer same-day service in Jacksonville?

Yes. We cover Jacksonville daily and offer same-day and emergency service. Booking earlier in the day gives the best chance of an afternoon slot.

What's the price for a freezer that is not cooling?

Most repairs for a freezer that is not cooling run $150–$552 including parts and labour. The $89 diagnostic is credited in full toward the repair when you go ahead, and you get a flat quote before any work starts.

Is the repair guaranteed?

We stand behind the work with a 1-year labour warranty and 6-month parts warranty — if it recurs in that time, we fix it again for free.

Dispatching now · Jacksonville, FL

Get same-day service in Jacksonville.

Flat-rate pricing, 1 year labour warranty, and fast dispatch.