Northstar
Same-day dispatch · 30.33°N 81.66°W · Est. 2009

Kenmore Freezer Not Freezing in Jacksonville, FL

Freezer compartment stays above 0°F. Common causes: defrost thermostat, evaporator fan, sealed-system leak. We fix this on Kenmore freezers across Jacksonville. Emergency slots stay open daily for breakdowns that can't wait.

4.9250 Google reviews1 year labour warranty
Home kitchen appliances
1-Year Labour Warranty
On every job
6-Month Parts Warranty
OEM original parts
Licensed & Insured
Insured for work in FL
Same-Day Service
Emergency dispatch
Emergency

Why your Kenmore freezer is not freezing

On a Kenmore freezer, not freezing usually announces itself like this: freezer compartment stays above 0°F. Common causes: defrost thermostat, evaporator fan, sealed-system leak. On this platform it's most often failed temperature sensor. Left unaddressed, food or stock can spoil within hours.

Most likely causes

  • Defrost thermostat or heater failure
  • Blocked air vents between compartments
  • Sealed-system refrigerant leak
  • A clogged defrost drain

Known Kenmore freezer weak points

  • refrigerator cooling failure (cause varies by OEM) and clogged water filter reducing flow
  • dryer not heating from failed heating element, thermal fuse, or thermostat
  • washer won't spin or drain from a broken belt or clogged pump
  • diagnosis complicated because parts differ by the actual manufacturer

Quick check — and when it's not DIY

Worth checking yourself first: confirm the thermostat setting, that the door seals fully, and that vents inside aren't blocked by over-packed items. Also, listen for the evaporator fan running when the door's closed, since a silent fan is a common first sign. If that doesn't fix it, it's usually a defrost heater, sensor, or sealed-system fault, and diagnosing those needs a multimeter and refrigeration training, not guesswork.

How we fix it

We start with a full diagnostic on the Kenmore freezer, confirm the real fault, then price it flat. Parts vary by the actual OEM (Whirlpool, LG, or Frigidaire), so correct sourcing requires the model prefix; refrigerator sealed-system work needs an experienced technician. The quote is flat, approved before we start, and every repair carries our warranty.

Independent service experienced with Kenmore appliances, not an authorized Kenmore/Sears service center.

Reviews · on record

What Jacksonville homeowners say

4.9
250+ Google reviews
on the First Coast
★★★★★
Our Kenmore freezer quit on us and they had a technician out the same afternoon in Jacksonville. Flat price agreed up front, and they stood behind the labour warranty.
Linda J. · Verified customer
★★★★★
Called about our Kenmore freezer in the morning and it was running again by evening. Genuine parts, done in one trip, and the invoice matched the quote.
Brian B. · Verified customer
★★★★★
Same-day response — a tech was diagnosing the Kenmore freezer hours after I called. Clean, on-time, and they took the old part with them. Would call again.
Megan E. · Verified customer
FAQ · before you call

Frequently asked questions

Do you charge for the estimate?

We charge $89 for a full diagnostic, credited to the repair if you proceed. No separate trip fee and no surcharges added later.

What if the same problem comes back?

You're covered by our 1-year labour warranty and 6-month parts warranty. Should the same fault return inside that period, the follow-up visit is free.

What's the price for a Kenmore freezer that is not freezing?

Most repairs for a Kenmore freezer that is not freezing run $150–$552 including parts and labour. The $89 diagnostic is credited in full toward the repair when you go ahead, and you get a flat quote before any work starts.

Do you offer same-day service in Jacksonville?

Same-day is common in Jacksonville. Our trucks run the area every day and emergency slots are held open for breakdowns that can't wait.

Dispatching now · Jacksonville, FL

Get same-day service in Jacksonville.

Flat-rate pricing, 1 year labour warranty, and fast dispatch.