Northstar
Same-day dispatch · 30.33°N 81.66°W · Est. 2009

Kenmore Freezer Not Freezing in St. Johns, FL

Freezer compartment stays above 0°F. Common causes: defrost thermostat, evaporator fan, sealed-system leak. We fix this on Kenmore freezers across St. Johns. Weekend and evening slots are available when a weekday won't do.

4.9250 Google reviews1 year labour warranty
Home kitchen appliances
1-Year Labour Warranty
On every job
6-Month Parts Warranty
OEM original parts
Licensed & Insured
Insured for work in FL
Same-Day Service
Emergency dispatch
Emergency

Why your Kenmore freezer is not freezing

When a Kenmore freezer is not freezing, here's what you'll usually notice: freezer compartment stays above 0°F. Common causes: defrost thermostat, evaporator fan, sealed-system leak. Nine times out of ten it comes down to sealed-system refrigerant leak. Left unaddressed, food or stock can spoil within hours.

Most likely causes

  • Evaporator fan not running
  • Failed temperature sensor
  • Sealed-system refrigerant leak
  • Blocked air vents between compartments
  • Defrost thermostat or heater failure

Known Kenmore freezer weak points

  • refrigerator cooling failure (cause varies by OEM) and clogged water filter reducing flow
  • dryer not heating from failed heating element, thermal fuse, or thermostat
  • washer won't spin or drain from a broken belt or clogged pump
  • diagnosis complicated because parts differ by the actual manufacturer

Quick check — and when it's not DIY

Worth checking yourself first: confirm the thermostat setting, that the door seals fully, and that vents inside aren't blocked by over-packed items. If that doesn't fix it, a fan that's confirmed dead, or ice built up around it, means removing interior panels to reach it — not a quick swap without disassembly experience.

How we fix it

We trace the not freezing on your Kenmore freezer to its source instead of throwing parts at it. Parts vary by the actual OEM (Whirlpool, LG, or Frigidaire), so correct sourcing requires the model prefix; refrigerator sealed-system work needs an experienced technician. Most not freezing jobs finish same-day, at a flat price, under our warranty.

Independent service experienced with Kenmore appliances, not an authorized Kenmore/Sears service center.

Reviews · on record

What St. Johns homeowners say

4.9
250+ Google reviews
on the First Coast
★★★★★
The Kenmore freezer died mid-week and they had it sorted before I'd even rearranged my schedule. Genuine parts, done in one trip, and the invoice matched the quote.
Kevin N. · Verified customer
★★★★★
Same-day response — a tech was diagnosing the Kenmore freezer hours after I called. Flat price agreed up front, and they stood behind the labour warranty.
Stephanie P. · Verified customer
★★★★
They squeezed our Kenmore freezer in on a busy day and still showed up inside the window. They clearly knew Kenmore inside out and had the part on the truck.
Aaron N. · Verified customer
FAQ · before you call

Frequently asked questions

Do you charge for the estimate?

A flat $89 covers the on-site diagnosis and rolls into the repair price. What we quote is what you pay — no add-ons.

What does a Kenmore freezer that is not freezing usually cost?

Expect $150–$552 for parts and labour on a Kenmore freezer that is not freezing. We charge a $89 diagnostic that comes off the repair total, and nothing begins until you approve a flat price.

Do you offer same-day service in St. Johns?

Yes. We cover St. Johns daily and offer same-day and emergency service. Booking earlier in the day gives the best chance of an afternoon slot.

Is the repair guaranteed?

We stand behind the work with a 1-year labour warranty and 6-month parts warranty — if it recurs in that time, we fix it again for free.

Dispatching now · St. Johns, FL

Get same-day service in St. Johns.

Flat-rate pricing, 1 year labour warranty, and fast dispatch.