Northstar
Same-day dispatch · 30.33°N 81.66°W · Est. 2009

LG Freezer Not Freezing in Jacksonville, FL

Freezer compartment stays above 0°F. Common causes: defrost thermostat, evaporator fan, sealed-system leak. We fix this on LG freezers across Jacksonville. Urgent breakdowns get priority dispatch, so they don't wait until morning.

4.9250 Google reviews1 year labour warranty
Home kitchen appliances
1-Year Labour Warranty
On every job
6-Month Parts Warranty
OEM original parts
Licensed & Insured
Insured for work in FL
Same-Day Service
Emergency dispatch
Emergency

Why your LG freezer is not freezing

A LG freezer that is not freezing tends to show the same signs: freezer compartment stays above 0°F. Common causes: defrost thermostat, evaporator fan, sealed-system leak. Nine times out of ten it comes down to defrost thermostat or heater failure. Left unaddressed, food or stock can spoil within hours.

Most likely causes

  • Failed temperature sensor
  • A clogged defrost drain
  • Blocked air vents between compartments
  • Sealed-system refrigerant leak

Known LG freezer weak points

  • Linear compressor cooling failure (class-action litigation)
  • Front-load drum bearing wear causing grinding/rumble
  • Recurring UE unbalanced-load errors on washers
  • Water and ice dispenser malfunctions

Quick check — and when it's not DIY

One thing you can rule out on your own: listen for the evaporator fan running when the door's closed, since a silent fan is a common first sign. When that isn't the fix, a fan that's confirmed dead, or ice built up around it, means removing interior panels to reach it — not a quick swap without disassembly experience.

How we fix it

Our technician runs a full diagnostic on your LG freezer and isolates the exact cause before quoting. Genuine LG OEM parts are widely available through authorized distributors, but sealed-system refrigerant repairs (including linear compressors) require an experienced technician. Most not freezing jobs finish same-day, at a flat price, under our warranty.

Independent service experienced with LG appliances; not an authorized LG service center.

Reviews · on record

What Jacksonville homeowners say

4.9
250+ Google reviews
on the First Coast
★★★★★
Called about our LG freezer in the morning and it was running again by evening. Stood behind the warranty and used a real LG OEM part, not a knockoff.
Maria V. · Verified customer
★★★★★
Called late at night and a tech was here by mid-morning to look at the LG freezer. Fixed on the first visit — the flat price matched the quote exactly, no upsell.
Mark N. · Verified customer
★★★★★
Two other shops couldn't fit us in — these guys fixed the LG freezer the same day. Genuine LG part, flat price, and done in a single visit.
Angela R. · Verified customer
FAQ · before you call

Frequently asked questions

What's the price for a LG freezer that is not freezing?

Typical costs for a LG freezer that is not freezing land between $150–$552, parts and labour included. The $89 call-out is applied to the job and the quote is flat — no meter running.

Is the repair guaranteed?

We stand behind the work with a 1-year labour warranty and 6-month parts warranty — if it recurs in that time, we fix it again for free.

Do you offer same-day service in Jacksonville?

Yes. We cover Jacksonville daily and offer same-day and emergency service. Booking earlier in the day gives the best chance of an afternoon slot.

Is there a fee for the diagnostic?

A flat $89 covers the on-site diagnosis and rolls into the repair price. What we quote is what you pay — no add-ons.

Dispatching now · Jacksonville, FL

Get same-day service in Jacksonville.

Flat-rate pricing, 1 year labour warranty, and fast dispatch.