LG Freezer Not Freezing in St. Augustine, FL
Freezer compartment stays above 0°F. Common causes: defrost thermostat, evaporator fan, sealed-system leak. We fix this on LG freezers across St. Augustine. Same-day service is standard here, not a rush-fee upsell.

Why your LG freezer is not freezing
When a LG freezer is not freezing, here's what you'll usually notice: freezer compartment stays above 0°F. Common causes: defrost thermostat, evaporator fan, sealed-system leak. More often than not it traces back to defrost thermostat or heater failure. Left unaddressed, food or stock can spoil within hours.
Most likely causes
- Sealed-system refrigerant leak
- Evaporator fan not running
- A weak or failing compressor
- Blocked air vents between compartments
- A clogged defrost drain
Known LG freezer weak points
- Linear compressor cooling failure (class-action litigation)
- Front-load drum bearing wear causing grinding/rumble
- Recurring UE unbalanced-load errors on washers
- Water and ice dispenser malfunctions
Quick check — and when it's not DIY
Do this first — it takes two minutes: listen for the evaporator fan running when the door's closed, since a silent fan is a common first sign. Also, confirm the thermostat setting, that the door seals fully, and that vents inside aren't blocked by over-packed items. If it's still acting up after that, it's usually a defrost heater, sensor, or sealed-system fault, and diagnosing those needs a multimeter and refrigeration training, not guesswork.
How we fix it
We trace the not freezing on your LG freezer to its source instead of throwing parts at it. Genuine LG OEM parts are widely available through authorized distributors, but sealed-system refrigerant repairs (including linear compressors) require an experienced technician. The quote is flat, approved before we start, and every repair carries our warranty.
Independent service experienced with LG appliances; not an authorized LG service center.
What St. Augustine homeowners say
on the First Coast
“Called late at night and a tech was here by mid-morning to look at the LG freezer. The tech explained exactly what went wrong before touching anything.”
“Two other shops couldn't fit us in — these guys fixed the LG freezer the same day. No runaround — they told me honestly what it needed and fixed just that.”
“The LG freezer broke right before the weekend and they still came out same-day. The diagnostic fee came off the repair total, just like they promised.”
Other LG freezer problems we fix
Frequently asked questions
Is there a fee for the diagnostic?
We charge $89 for a full diagnostic, credited to the repair if you proceed. No separate trip fee and no surcharges added later.
What does a LG freezer that is not freezing usually cost?
Expect $150–$552 for parts and labour on a LG freezer that is not freezing. We charge a $89 diagnostic that comes off the repair total, and nothing begins until you approve a flat price.
Can you come out same-day in St. Augustine?
Yes. We cover St. Augustine daily and offer same-day and emergency service. Booking earlier in the day gives the best chance of an afternoon slot.
What if the same problem comes back?
You're covered by our 1-year labour warranty and 6-month parts warranty. Should the same fault return inside that period, the follow-up visit is free.
Get same-day service in St. Augustine.
Flat-rate pricing, 1 year labour warranty, and fast dispatch.