Northstar
Same-day dispatch · 30.33°N 81.66°W · Est. 2009

LG Washer Drum Not Turning in Jacksonville, FL

Motor hums but drum stays still. Drive belt, idler pulley, or motor coupling. We fix this on LG washers across Jacksonville. You get a two-hour arrival window, not a vague 'sometime today'.

4.9250 Google reviews1 year labour warranty
Home kitchen appliances
1-Year Labour Warranty
On every job
6-Month Parts Warranty
OEM original parts
Licensed & Insured
Insured for work in FL
Same-Day Service
Emergency dispatch
Common

Why your LG washer is drum not turning

Here's how drum not turning typically presents on a LG washer: motor hums but drum stays still. Drive belt, idler pulley, or motor coupling. On this platform it's most often a failed drive motor. Left unaddressed, laundry backs up fast.

Most likely causes

  • A bad motor control board
  • A worn idler pulley
  • Failed motor coupling
  • A failed drive motor

Known LG washer weak points

  • Linear compressor cooling failure (class-action litigation)
  • Front-load drum bearing wear causing grinding/rumble
  • Recurring UE unbalanced-load errors on washers
  • Water and ice dispenser malfunctions

Quick check — and when it's not DIY

Worth checking yourself first: confirm the door is closing and latching fully, since most units lock the drum if they don't sense a secure door. Beyond that, if the door's fine, it's a belt, coupler, or motor issue inside the cabinet, and reaching those parts means partially disassembling the unit — not a first-time DIY job.

How we fix it

We trace the drum not turning on your LG washer to its source instead of throwing parts at it. Genuine LG OEM parts are widely available through authorized distributors, but sealed-system refrigerant repairs (including linear compressors) require an experienced technician. You approve a flat price up front, and the work is backed by our labour and parts warranty.

Independent service experienced with LG appliances; not an authorized LG service center.

Reviews · on record

What Jacksonville homeowners say

4.9
250+ Google reviews
on the First Coast
★★★★
Same-day response — a tech was diagnosing the LG washer hours after I called. They clearly knew LG inside out and had the part on the truck.
Andrew S. · Verified customer
★★★★★
They squeezed our LG washer in on a busy day and still showed up inside the window. Clean, on-time, and they took the old part with them. Would call again.
Heather F. · Verified customer
★★★★★
Our LG washer quit on us and they had a technician out the same afternoon in Jacksonville. Genuine parts, done in one trip, and the invoice matched the quote.
Eric V. · Verified customer
FAQ · before you call

Frequently asked questions

How fast can you get to Jacksonville?

We do — Jacksonville is on our daily route, with same-day and after-hours emergency slots. The earlier you call, the better the odds of a same-day visit.

Is the repair guaranteed?

We stand behind the work with a 1-year labour warranty and 6-month parts warranty — if it recurs in that time, we fix it again for free.

Do you charge for the estimate?

We charge $89 for a full diagnostic, credited to the repair if you proceed. No separate trip fee and no surcharges added later.

What does a LG washer that is drum not turning usually cost?

Expect $130–$400 for parts and labour on a LG washer that is drum not turning. We charge a $89 diagnostic that comes off the repair total, and nothing begins until you approve a flat price.

Dispatching now · Jacksonville, FL

Get same-day service in Jacksonville.

Flat-rate pricing, 1 year labour warranty, and fast dispatch.