LG Washer Drum Not Turning in Ponte Vedra, FL
Motor hums but drum stays still. Drive belt, idler pulley, or motor coupling. We fix this on LG washers across Ponte Vedra. You get a two-hour arrival window, not a vague 'sometime today'.

Why your LG washer is drum not turning
A LG washer that is drum not turning tends to show the same signs: motor hums but drum stays still. Drive belt, idler pulley, or motor coupling. On this platform it's most often a failed drive motor. Left unaddressed, laundry backs up fast.
Most likely causes
- A failed drive motor
- A worn idler pulley
- Broken drive belt
- Failed motor coupling
Known LG washer weak points
- Linear compressor cooling failure (class-action litigation)
- Front-load drum bearing wear causing grinding/rumble
- Recurring UE unbalanced-load errors on washers
- Water and ice dispenser malfunctions
Quick check — and when it's not DIY
The one self-check that's actually worth your time: confirm the door is closing and latching fully, since most units lock the drum if they don't sense a secure door. Also, check whether the drum turns at all by hand with the unit unplugged, which tells you if it's electrical or mechanical. Past that point, if the door's fine, it's a belt, coupler, or motor issue inside the cabinet, and reaching those parts means partially disassembling the unit — not a first-time DIY job.
How we fix it
We start with a full diagnostic on the LG washer, confirm the real fault, then price it flat. Genuine LG OEM parts are widely available through authorized distributors, but sealed-system refrigerant repairs (including linear compressors) require an experienced technician. The quote is flat, approved before we start, and every repair carries our warranty.
Independent service experienced with LG appliances; not an authorized LG service center.
What Ponte Vedra homeowners say
on the First Coast
“They squeezed our LG washer in on a busy day and still showed up inside the window. You can tell they work on LG all the time — quick, clean diagnosis.”
“No waiting around — the LG washer was diagnosed within an hour of the tech arriving. Genuine LG part, flat price, and done in a single visit.”
“The LG washer broke right before the weekend and they still came out same-day. Fixed on the first visit — the flat price matched the quote exactly, no upsell.”
Other LG washer problems we fix
Frequently asked questions
Do you warranty your repairs?
You're covered by our 1-year labour warranty and 6-month parts warranty. Should the same fault return inside that period, the follow-up visit is free.
How fast can you get to Ponte Vedra?
Same-day is common in Ponte Vedra. Our trucks run the area every day and emergency slots are held open for breakdowns that can't wait.
What does the call-out cost?
The $89 diagnostic covers a full on-site inspection and is applied to your repair total. There are no hidden trip charges or surcharges on top of your quote.
What's the price for a LG washer that is drum not turning?
Most repairs for a LG washer that is drum not turning run $130–$400 including parts and labour. The $89 diagnostic is credited in full toward the repair when you go ahead, and you get a flat quote before any work starts.
Get same-day service in Ponte Vedra.
Flat-rate pricing, 1 year labour warranty, and fast dispatch.