Northstar
Same-day dispatch · 30.33°N 81.66°W · Est. 2009

Samsung Freezer Not Cooling in Jacksonville, FL

Unit runs but temperature stays warm — usually a compressor, condenser, or refrigerant issue. We fix this on Samsung freezers across Jacksonville. Urgent breakdowns get priority dispatch, so they don't wait until morning.

4.9250 Google reviews1 year labour warranty
Home kitchen appliances
1-Year Labour Warranty
On every job
6-Month Parts Warranty
OEM original parts
Licensed & Insured
Insured for work in FL
Same-Day Service
Emergency dispatch
Emergency

Why your Samsung freezer is not cooling

When a Samsung freezer is not cooling, here's what you'll usually notice: unit runs but temperature stays warm — usually a compressor, condenser, or refrigerant issue. Nine times out of ten it comes down to refrigerant leak in the sealed system. Left unaddressed, food or stock can spoil within hours.

Most likely causes

  • Failed compressor or start relay
  • Refrigerant leak in the sealed system
  • Worn door gaskets bleeding cold air

Known Samsung freezer weak points

  • French-door ice maker freezing and failure (subject of class-action)
  • Water fill tube freezing above the ice mold
  • Control board and dispenser faults
  • Top-load washer vibration/spin problems (past recall history)

Quick check — and when it's not DIY

Before you call anyone, listen for the compressor running at all, and make sure nothing is blocking airflow around the back or bottom vents. Once you've ruled that out, the cause is almost always a failed compressor or a refrigerant leak in the sealed system, and handling refrigerant legally requires an experienced technician — which is where DIY stops.

How we fix it

An experienced tech tests the Samsung freezer systematically and pinpoints what's actually causing the not cooling. Genuine Samsung OEM parts are widely available through authorized distributors, but sealed-system refrigerant repairs require an experienced technician. The quote is flat, approved before we start, and every repair carries our warranty.

Independent service experienced with Samsung appliances; not an authorized Samsung service center.

Reviews · on record

What Jacksonville homeowners say

4.9
250+ Google reviews
on the First Coast
★★★★★
Called late at night and a tech was here by mid-morning to look at the Samsung freezer. Flat price agreed up front, and they stood behind the labour warranty.
Emily S. · Verified customer
★★★★
Two other shops couldn't fit us in — these guys fixed the Samsung freezer the same day. Genuine parts, done in one trip, and the invoice matched the quote.
Steven S. · Verified customer
★★★★★
Our Samsung freezer quit on us and they had a technician out the same afternoon in Jacksonville. Clean, on-time, and they took the old part with them. Would call again.
Rachel J. · Verified customer
FAQ · before you call

Frequently asked questions

Do you warranty your repairs?

Every repair is backed by a 1-year labour warranty and a 6-month parts warranty. If the same issue returns in that window, we come back at no charge.

How much does a Samsung freezer that is not cooling cost?

Most repairs for a Samsung freezer that is not cooling run $150–$552 including parts and labour. The $89 diagnostic is credited in full toward the repair when you go ahead, and you get a flat quote before any work starts.

What does the call-out cost?

We charge $89 for a full diagnostic, credited to the repair if you proceed. No separate trip fee and no surcharges added later.

How fast can you get to Jacksonville?

Same-day is common in Jacksonville. Our trucks run the area every day and emergency slots are held open for breakdowns that can't wait.

Dispatching now · Jacksonville, FL

Get same-day service in Jacksonville.

Flat-rate pricing, 1 year labour warranty, and fast dispatch.