Northstar
Same-day dispatch · 30.33°N 81.66°W · Est. 2009

Samsung Freezer Not Cooling in St. Johns, FL

Unit runs but temperature stays warm — usually a compressor, condenser, or refrigerant issue. We fix this on Samsung freezers across St. Johns. A live dispatcher answers your call — no phone tree, no callback queue.

4.9250 Google reviews1 year labour warranty
Home kitchen appliances
1-Year Labour Warranty
On every job
6-Month Parts Warranty
OEM original parts
Licensed & Insured
Insured for work in FL
Same-Day Service
Emergency dispatch
Emergency

Why your Samsung freezer is not cooling

When a Samsung freezer is not cooling, here's what you'll usually notice: unit runs but temperature stays warm — usually a compressor, condenser, or refrigerant issue. Nine times out of ten it comes down to worn door gaskets bleeding cold air. Left unaddressed, food or stock can spoil within hours.

Most likely causes

  • Dirty or blocked condenser coils
  • Failed compressor or start relay
  • Faulty temperature control board
  • A bad evaporator fan motor

Known Samsung freezer weak points

  • French-door ice maker freezing and failure (subject of class-action)
  • Water fill tube freezing above the ice mold
  • Control board and dispenser faults
  • Top-load washer vibration/spin problems (past recall history)

Quick check — and when it's not DIY

The one self-check that's actually worth your time: listen for the compressor running at all, and make sure nothing is blocking airflow around the back or bottom vents. Also, confirm the freezer has power, the thermostat is actually set cold, and the condenser coils or vents aren't blocked by dust or stored items. When that isn't the fix, not-cooling that keeps recurring after the coils are clean usually means the sealed system has lost its charge, and recharging it needs recovery equipment and an experienced technician.

How we fix it

Our technician runs a full diagnostic on your Samsung freezer and isolates the exact cause before quoting. Genuine Samsung OEM parts are widely available through authorized distributors, but sealed-system refrigerant repairs require an experienced technician. Most not cooling jobs finish same-day, at a flat price, under our warranty.

Independent service experienced with Samsung appliances; not an authorized Samsung service center.

Reviews · on record

What St. Johns homeowners say

4.9
250+ Google reviews
on the First Coast
★★★★★
Two other shops couldn't fit us in — these guys fixed the Samsung freezer the same day. They clearly knew Samsung inside out and had the part on the truck.
Aaron W. · Verified customer
★★★★★
Called late at night and a tech was here by mid-morning to look at the Samsung freezer. Clean, on-time, and they took the old part with them. Would call again.
Christina C. · Verified customer
★★★★★
No waiting around — the Samsung freezer was diagnosed within an hour of the tech arriving. Genuine parts, done in one trip, and the invoice matched the quote.
Robert K. · Verified customer
FAQ · before you call

Frequently asked questions

What's the price for a Samsung freezer that is not cooling?

Typical costs for a Samsung freezer that is not cooling land between $150–$552, parts and labour included. The $89 call-out is applied to the job and the quote is flat — no meter running.

How fast can you get to St. Johns?

Same-day is common in St. Johns. Our trucks run the area every day and emergency slots are held open for breakdowns that can't wait.

Is there a fee for the diagnostic?

A flat $89 covers the on-site diagnosis and rolls into the repair price. What we quote is what you pay — no add-ons.

Is the repair guaranteed?

We stand behind the work with a 1-year labour warranty and 6-month parts warranty — if it recurs in that time, we fix it again for free.

Dispatching now · St. Johns, FL

Get same-day service in St. Johns.

Flat-rate pricing, 1 year labour warranty, and fast dispatch.