Northstar
Same-day dispatch · 30.33°N 81.66°W · Est. 2009

Freezer Not Cooling in Ponte Vedra, FL

Unit runs but temperature stays warm — usually a compressor, condenser, or refrigerant issue. We fix this on every freezer brand in Ponte Vedra. Call early and a technician is usually at your door that same afternoon.

4.9250 Google reviews1 year labour warranty
Home kitchen appliances
1-Year Labour Warranty
On every job
6-Month Parts Warranty
OEM original parts
Licensed & Insured
Insured for work in FL
Same-Day Service
Emergency dispatch
Emergency

Why your freezer is not cooling

When a freezer is not cooling, here's what you'll usually notice: unit runs but temperature stays warm — usually a compressor, condenser, or refrigerant issue. The usual culprit is defrost fault icing over the evaporator. Left unaddressed, food or stock can spoil within hours.

Most likely causes

  • Worn door gaskets bleeding cold air
  • A stuck or failed damper control
  • Dirty or blocked condenser coils
  • Failed compressor or start relay

Quick check — and when it's not DIY

One thing you can rule out on your own: listen for the compressor running at all, and make sure nothing is blocking airflow around the back or bottom vents. Also, confirm the freezer has power, the thermostat is actually set cold, and the condenser coils or vents aren't blocked by dust or stored items. If it's still acting up after that, the cause is almost always a failed compressor or a refrigerant leak in the sealed system, and handling refrigerant legally requires an experienced technician — which is where DIY stops.

How we fix it

First we diagnose the freezer end to end, so you're not paying to swap parts on a guess. Genuine OEM parts for all major freezer brands ride on the truck, so the fix usually happens the same day. The quote is flat, approved before we start, and every repair carries our warranty.

Reviews · on record

What Ponte Vedra customers say

4.9
250+ Google reviews
on the First Coast
★★★★★
The freezer died mid-week and they had it sorted before I'd even rearranged my schedule. No runaround — they told me honestly what it needed and fixed just that.
Brian H. · Verified customer
★★★★
Same-day response — a tech was diagnosing the freezer hours after I called. Clean, on-time, and they took the old part with them. Would call again.
Ashley E. · Verified customer
★★★★★
Called about our freezer in the morning and it was running again by evening. Fair price, no surprise fees, and the freezer has worked perfectly since.
Justin R. · Verified customer

Other freezer problems we fix in Ponte Vedra

FAQ · before you call

Frequently asked questions

What does a freezer that is not cooling usually cost?

Most repairs for a freezer that is not cooling run $150–$552 including parts and labour. The $89 diagnostic is credited in full toward the repair when you go ahead, and you get a flat quote before any work starts.

Is there a fee for the diagnostic?

We charge $89 for a full diagnostic, credited to the repair if you proceed. No separate trip fee and no surcharges added later.

How fast can you get to Ponte Vedra?

Yes. We cover Ponte Vedra daily and offer same-day and emergency service. Booking earlier in the day gives the best chance of an afternoon slot.

Is the repair guaranteed?

You're covered by our 1-year labour warranty and 6-month parts warranty. Should the same fault return inside that period, the follow-up visit is free.

Dispatching now · Ponte Vedra, FL

Get same-day service in Ponte Vedra.

Flat-rate pricing, 1 year labour warranty, and fast dispatch.