Northstar
Same-day dispatch · 30.33°N 81.66°W · Est. 2009

Maytag Washer Drum Not Turning in Ponte Vedra, FL

Motor hums but drum stays still. Drive belt, idler pulley, or motor coupling. We fix this on Maytag washers across Ponte Vedra. Most calls get a same-day slot — our vans cover this area daily.

4.9250 Google reviews1 year labour warranty
Home kitchen appliances
1-Year Labour Warranty
On every job
6-Month Parts Warranty
OEM original parts
Licensed & Insured
Insured for work in FL
Same-Day Service
Emergency dispatch
Common

Why your Maytag washer is drum not turning

The first things owners spot on a drum not turning Maytag washer: motor hums but drum stays still. Drive belt, idler pulley, or motor coupling. Nine times out of ten it comes down to failed motor coupling. Left unaddressed, laundry backs up fast.

Most likely causes

  • A seized drum bearing
  • A bad motor control board
  • Failed motor coupling
  • A worn idler pulley
  • A failed drive motor

Known Maytag washer weak points

  • Neptune front-loader mold/odor buildup (historic class-action)
  • Bravos top-load bearing and lid-lock faults
  • Control board failures
  • Dryer heating element and thermal fuse failures

Quick check — and when it's not DIY

Do this first — it takes two minutes: check whether the drum turns at all by hand with the unit unplugged, which tells you if it's electrical or mechanical. Also, confirm the door is closing and latching fully, since most units lock the drum if they don't sense a secure door. Should that not clear it, if the door's fine, it's a belt, coupler, or motor issue inside the cabinet, and reaching those parts means partially disassembling the unit — not a first-time DIY job.

How we fix it

First we diagnose the Maytag washer end to end, so you're not paying to swap parts on a guess. Maytag (Whirlpool) OEM parts are widely available through authorized distributors, but sealed-system refrigerant repairs require an experienced technician. Most drum not turning jobs finish same-day, at a flat price, under our warranty.

Independent service experienced with Maytag appliances; not an authorized Maytag service center.

Reviews · on record

What Ponte Vedra homeowners say

4.9
250+ Google reviews
on the First Coast
★★★★
Our Maytag washer quit on us and they had a technician out the same afternoon in Ponte Vedra. They clearly knew Maytag inside out and had the part on the truck.
Brian R. · Verified customer
★★★★★
The Maytag washer died mid-week and they had it sorted before I'd even rearranged my schedule. Clean, on-time, and they took the old part with them. Would call again.
Christina B. · Verified customer
★★★★★
Called late at night and a tech was here by mid-morning to look at the Maytag washer. Genuine parts, done in one trip, and the invoice matched the quote.
James R. · Verified customer
FAQ · before you call

Frequently asked questions

What's the price for a Maytag washer that is drum not turning?

Expect $130–$400 for parts and labour on a Maytag washer that is drum not turning. We charge a $89 diagnostic that comes off the repair total, and nothing begins until you approve a flat price.

Do you warranty your repairs?

You're covered by our 1-year labour warranty and 6-month parts warranty. Should the same fault return inside that period, the follow-up visit is free.

Do you charge for the estimate?

We charge $89 for a full diagnostic, credited to the repair if you proceed. No separate trip fee and no surcharges added later.

Can you come out same-day in Ponte Vedra?

We do — Ponte Vedra is on our daily route, with same-day and after-hours emergency slots. The earlier you call, the better the odds of a same-day visit.

Dispatching now · Ponte Vedra, FL

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