Maytag Washer Drum Not Turning in St. Augustine, FL
Motor hums but drum stays still. Drive belt, idler pulley, or motor coupling. We fix this on Maytag washers across St. Augustine. Urgent breakdowns get priority dispatch, so they don't wait until morning.

Why your Maytag washer is drum not turning
On a Maytag washer, drum not turning usually announces itself like this: motor hums but drum stays still. Drive belt, idler pulley, or motor coupling. The usual culprit is a bad motor control board. Left unaddressed, laundry backs up fast.
Most likely causes
- A failed drive motor
- A worn idler pulley
- A seized drum bearing
Known Maytag washer weak points
- Neptune front-loader mold/odor buildup (historic class-action)
- Bravos top-load bearing and lid-lock faults
- Control board failures
- Dryer heating element and thermal fuse failures
Quick check — and when it's not DIY
There's one thing worth checking before you book anyone: check whether the drum turns at all by hand with the unit unplugged, which tells you if it's electrical or mechanical. Once you've ruled that out, a seized bearing or failed motor coupling means pulling the drum partially out of the cabinet, which isn't a same-day DIY job without the right lift and tools.
How we fix it
Our technician runs a full diagnostic on your Maytag washer and isolates the exact cause before quoting. Maytag (Whirlpool) OEM parts are widely available through authorized distributors, but sealed-system refrigerant repairs require an experienced technician. You approve a flat price up front, and the work is backed by our labour and parts warranty.
Independent service experienced with Maytag appliances; not an authorized Maytag service center.
What St. Augustine homeowners say
on the First Coast
“Called about our Maytag washer in the morning and it was running again by evening. Fair price, no surprise fees, and the Maytag washer has worked perfectly since.”
“Our Maytag washer quit on us and they had a technician out the same afternoon in St. Augustine. The diagnostic fee came off the repair total, just like they promised.”
“The Maytag washer died mid-week and they had it sorted before I'd even rearranged my schedule. No runaround — they told me honestly what it needed and fixed just that.”
Other Maytag washer problems we fix
Frequently asked questions
What's the price for a Maytag washer that is drum not turning?
Most repairs for a Maytag washer that is drum not turning run $130–$400 including parts and labour. The $89 diagnostic is credited in full toward the repair when you go ahead, and you get a flat quote before any work starts.
What if the same problem comes back?
You're covered by our 1-year labour warranty and 6-month parts warranty. Should the same fault return inside that period, the follow-up visit is free.
Do you offer same-day service in St. Augustine?
Same-day is common in St. Augustine. Our trucks run the area every day and emergency slots are held open for breakdowns that can't wait.
What does the call-out cost?
The $89 diagnostic covers a full on-site inspection and is applied to your repair total. There are no hidden trip charges or surcharges on top of your quote.
Get same-day service in St. Augustine.
Flat-rate pricing, 1 year labour warranty, and fast dispatch.