Northstar
Same-day dispatch · 30.33°N 81.66°W · Est. 2009

Freezer Not Freezing in St. Augustine, FL

Freezer compartment stays above 0°F. Common causes: defrost thermostat, evaporator fan, sealed-system leak. We fix this on every freezer brand in St. Augustine. Same-day service is standard here, not a rush-fee upsell.

4.9250 Google reviews1 year labour warranty
Home kitchen appliances
1-Year Labour Warranty
On every job
6-Month Parts Warranty
OEM original parts
Licensed & Insured
Insured for work in FL
Same-Day Service
Emergency dispatch
Emergency

Why your freezer is not freezing

The first things owners spot when a freezer starts not freezing: freezer compartment stays above 0°F. Common causes: defrost thermostat, evaporator fan, sealed-system leak. The usual culprit is blocked air vents between compartments. Left unaddressed, food or stock can spoil within hours.

Most likely causes

  • Defrost thermostat or heater failure
  • A clogged defrost drain
  • A weak or failing compressor
  • Failed temperature sensor

Quick check — and when it's not DIY

Do this first — it takes two minutes: confirm the thermostat setting, that the door seals fully, and that vents inside aren't blocked by over-packed items. Also, listen for the evaporator fan running when the door's closed, since a silent fan is a common first sign. If it's still acting up after that, it's usually a defrost heater, sensor, or sealed-system fault, and diagnosing those needs a multimeter and refrigeration training, not guesswork.

How we fix it

We trace the not freezing on your freezer to its source instead of throwing parts at it. Whatever the brand, we stock the parts that fail most on a freezer and fit them on the spot. Most not freezing jobs finish same-day, at a flat price, under our warranty.

Reviews · on record

What St. Augustine customers say

4.9
250+ Google reviews
on the First Coast
★★★★★
The freezer died mid-week and they had it sorted before I'd even rearranged my schedule. The tech explained exactly what went wrong before touching anything.
Amanda V. · Verified customer
★★★★★
Our freezer quit on us and they had a technician out the same afternoon in St. Augustine. Fixed on the first visit — the flat price matched the quote exactly, no upsell.
Eric N. · Verified customer
★★★★
Called about our freezer in the morning and it was running again by evening. The diagnostic fee came off the repair total, just like they promised.
Linda J. · Verified customer

Other freezer problems we fix in St. Augustine

FAQ · before you call

Frequently asked questions

What's the price for a freezer that is not freezing?

Typical costs for a freezer that is not freezing land between $150–$552, parts and labour included. The $89 call-out is applied to the job and the quote is flat — no meter running.

Do you offer same-day service in St. Augustine?

Same-day is common in St. Augustine. Our trucks run the area every day and emergency slots are held open for breakdowns that can't wait.

Do you warranty your repairs?

We stand behind the work with a 1-year labour warranty and 6-month parts warranty — if it recurs in that time, we fix it again for free.

Is there a fee for the diagnostic?

The $89 diagnostic covers a full on-site inspection and is applied to your repair total. There are no hidden trip charges or surcharges on top of your quote.

Dispatching now · St. Augustine, FL

Get same-day service in St. Augustine.

Flat-rate pricing, 1 year labour warranty, and fast dispatch.