Northstar
Same-day dispatch · 30.33°N 81.66°W · Est. 2009

Freezer Not Cooling in St. Johns, FL

Unit runs but temperature stays warm — usually a compressor, condenser, or refrigerant issue. We fix this on every freezer brand in St. Johns. Weekend and evening slots are available when a weekday won't do.

4.9250 Google reviews1 year labour warranty
Home kitchen appliances
1-Year Labour Warranty
On every job
6-Month Parts Warranty
OEM original parts
Licensed & Insured
Insured for work in FL
Same-Day Service
Emergency dispatch
Emergency

Why your freezer is not cooling

When a freezer is not cooling, here's what you'll usually notice: unit runs but temperature stays warm — usually a compressor, condenser, or refrigerant issue. Nine times out of ten it comes down to dirty or blocked condenser coils. Left unaddressed, food or stock can spoil within hours.

Most likely causes

  • A bad evaporator fan motor
  • Defrost fault icing over the evaporator
  • A stuck or failed damper control
  • Refrigerant leak in the sealed system

Quick check — and when it's not DIY

Worth checking yourself first: listen for the compressor running at all, and make sure nothing is blocking airflow around the back or bottom vents. Also, confirm the freezer has power, the thermostat is actually set cold, and the condenser coils or vents aren't blocked by dust or stored items. Should that not clear it, the cause is almost always a failed compressor or a refrigerant leak in the sealed system, and handling refrigerant legally requires an experienced technician — which is where DIY stops.

How we fix it

First we diagnose the freezer end to end, so you're not paying to swap parts on a guess. Whatever the brand, we stock the parts that fail most on a freezer and fit them on the spot. You approve a flat price up front, and the work is backed by our labour and parts warranty.

Reviews · on record

What St. Johns customers say

4.9
250+ Google reviews
on the First Coast
★★★★★
Our freezer quit on us and they had a technician out the same afternoon in St. Johns. The tech explained exactly what went wrong before touching anything.
Megan N. · Verified customer
★★★★
Called about our freezer in the morning and it was running again by evening. Fixed on the first visit — the flat price matched the quote exactly, no upsell.
Brian S. · Verified customer
★★★★★
Called late at night and a tech was here by mid-morning to look at the freezer. The diagnostic fee came off the repair total, just like they promised.
Angela W. · Verified customer

Other freezer problems we fix in St. Johns

FAQ · before you call

Frequently asked questions

What does a freezer that is not cooling usually cost?

Most repairs for a freezer that is not cooling run $150–$552 including parts and labour. The $89 diagnostic is credited in full toward the repair when you go ahead, and you get a flat quote before any work starts.

Do you offer same-day service in St. Johns?

Same-day is common in St. Johns. Our trucks run the area every day and emergency slots are held open for breakdowns that can't wait.

Do you warranty your repairs?

You're covered by our 1-year labour warranty and 6-month parts warranty. Should the same fault return inside that period, the follow-up visit is free.

What does the call-out cost?

A flat $89 covers the on-site diagnosis and rolls into the repair price. What we quote is what you pay — no add-ons.

Dispatching now · St. Johns, FL

Get same-day service in St. Johns.

Flat-rate pricing, 1 year labour warranty, and fast dispatch.