Northstar
Same-day dispatch · 30.33°N 81.66°W · Est. 2009

Freezer Not Freezing in St. Johns, FL

Freezer compartment stays above 0°F. Common causes: defrost thermostat, evaporator fan, sealed-system leak. We fix this on every freezer brand in St. Johns. Most calls get a same-day slot — our vans cover this area daily.

4.9250 Google reviews1 year labour warranty
Home kitchen appliances
1-Year Labour Warranty
On every job
6-Month Parts Warranty
OEM original parts
Licensed & Insured
Insured for work in FL
Same-Day Service
Emergency dispatch
Emergency

Why your freezer is not freezing

Here's how not freezing typically presents on a freezer: freezer compartment stays above 0°F. Common causes: defrost thermostat, evaporator fan, sealed-system leak. The usual culprit is a weak or failing compressor. Left unaddressed, food or stock can spoil within hours.

Most likely causes

  • A clogged defrost drain
  • Failed temperature sensor
  • Evaporator fan not running
  • Blocked air vents between compartments

Quick check — and when it's not DIY

Before you call anyone, confirm the thermostat setting, that the door seals fully, and that vents inside aren't blocked by over-packed items. If none of that changes anything, it's usually a defrost heater, sensor, or sealed-system fault, and diagnosing those needs a multimeter and refrigeration training, not guesswork.

How we fix it

First we diagnose the freezer end to end, so you're not paying to swap parts on a guess. Genuine OEM parts for all major freezer brands ride on the truck, so the fix usually happens the same day. The quote is flat, approved before we start, and every repair carries our warranty.

Reviews · on record

What St. Johns customers say

4.9
250+ Google reviews
on the First Coast
★★★★★
The freezer broke right before the weekend and they still came out same-day. Fixed on the first visit — the flat price matched the quote exactly, no upsell.
Mark T. · Verified customer
★★★★★
Two other shops couldn't fit us in — these guys fixed the freezer the same day. The tech explained exactly what went wrong before touching anything.
Emily V. · Verified customer
★★★★★
They squeezed our freezer in on a busy day and still showed up inside the window. Genuine parts, done in one trip, and the invoice matched the quote.
Eric K. · Verified customer

Other freezer problems we fix in St. Johns

FAQ · before you call

Frequently asked questions

Is there a fee for the diagnostic?

We charge $89 for a full diagnostic, credited to the repair if you proceed. No separate trip fee and no surcharges added later.

Is the repair guaranteed?

We stand behind the work with a 1-year labour warranty and 6-month parts warranty — if it recurs in that time, we fix it again for free.

Do you offer same-day service in St. Johns?

We do — St. Johns is on our daily route, with same-day and after-hours emergency slots. The earlier you call, the better the odds of a same-day visit.

How much does a freezer that is not freezing cost?

Expect $150–$552 for parts and labour on a freezer that is not freezing. We charge a $89 diagnostic that comes off the repair total, and nothing begins until you approve a flat price.

Dispatching now · St. Johns, FL

Get same-day service in St. Johns.

Flat-rate pricing, 1 year labour warranty, and fast dispatch.