Wells Griddle Burner Not Igniting in Neptune Beach, FL
Surface burner clicks but no flame, or no spark at all. Igniter, spark module, or gas valve. We fix this on Wells griddles across Neptune Beach. Most jobs are booked, diagnosed, and fixed inside 24 hours.

Why your Wells griddle is burner not igniting
Catching burner not igniting early on a Wells griddle is usually straightforward: surface burner clicks but no flame, or no spark at all. Igniter, spark module, or gas valve. Nine times out of ten it comes down to loose igniter wiring. Left unaddressed, the kitchen loses a station it can't work around.
Most likely causes
- A weak spark electrode
- Failed spark module
- Clogged burner ports
Known Wells griddle weak points
- Ventless system filter loading and airflow faults tripping the unit
- Hot-well and griddle heating element and thermostat failures
- Drawer-warmer element and control failures
- Fryer auto-lift and thermostat malfunctions
Quick check — and when it's not DIY
Start here — it costs nothing and rules out the easy cause: check whether other burners on the same unit ignite normally, which narrows the fault to one burner or the whole unit. If that doesn't fix it, a gas valve or spark module fault means working on live gas and ignition components, which is licensed work in most areas.
How we fix it
We trace the burner not igniting on your Wells griddle to its source instead of throwing parts at it. OEM parts available through Middleby and Parts Town; largely electric equipment that should be serviced by a qualified electrical technician. You approve a flat price up front, and the work is backed by our labour and parts warranty.
Independent commercial service experienced with Wells counterline and ventless equipment; not authorized by or a factory dealer for the manufacturer.
What Neptune Beach homeowners say
on the First Coast
“Same-day response — a tech was diagnosing the Wells griddle hours after I called. Fixed on the first visit — the flat price matched the quote exactly, no upsell.”
“They squeezed our Wells griddle in on a busy day and still showed up inside the window. Stood behind the warranty and used a real Wells OEM part, not a knockoff.”
“Our Wells griddle quit on us and they had a technician out the same afternoon in Neptune Beach. You can tell they work on Wells all the time — quick, clean diagnosis.”
Other Wells griddle problems we fix
Frequently asked questions
What does the call-out cost?
A flat $149 covers the on-site diagnosis and rolls into the repair price. What we quote is what you pay — no add-ons.
What if the same problem comes back?
You're covered by our 1-year labour warranty and 6-month parts warranty. Should the same fault return inside that period, the follow-up visit is free.
How fast can you get to Neptune Beach?
We do — Neptune Beach is on our daily route, with same-day and after-hours emergency slots. The earlier you call, the better the odds of a same-day visit.
What's the price for a Wells griddle that is burner not igniting?
Most repairs for a Wells griddle that is burner not igniting run $200–$880 including parts and labour. The $149 diagnostic is credited in full toward the repair when you go ahead, and you get a flat quote before any work starts.
Get same-day service in Neptune Beach.
Flat-rate pricing, 1 year labour warranty, and fast dispatch.