Northstar
Same-day dispatch · 30.33°N 81.66°W · Est. 2009

Primus Commercial Dryer Not Heating in Jacksonville, FL

Appliance runs but doesn't reach set temperature. Failed heating element, igniter, or thermal fuse. We fix this on Primus commercial dryers across Jacksonville. Call early and a technician is usually at your door that same afternoon.

4.9250 Google reviews1 year labour warranty
Commercial kitchen equipment
1-Year Labour Warranty
On every job
6-Month Parts Warranty
OEM original parts
Licensed & Insured
Insured for work in FL
Same-Day Service
Emergency dispatch
Urgent

Why your Primus commercial dryer is not heating

Here's how not heating typically presents on a Primus commercial dryer: appliance runs but doesn't reach set temperature. Failed heating element, igniter, or thermal fuse. The usual culprit is a broken door switch cutting the heat circuit. Left unaddressed, laundry backs up fast.

Most likely causes

  • A broken door switch cutting the heat circuit
  • Faulty temperature sensor
  • Tripped thermal fuse
  • Failed igniter or gas valve
  • A bad control board

Known Primus commercial dryer weak points

  • door lock/interlock failures
  • drain valve faults
  • drum bearing wear and out-of-balance vibration
  • inverter/VFD faults and gas dryer no-heat (igniter/gas valve) with lint/airflow issues

Quick check — and when it's not DIY

Start here — it costs nothing and rules out the easy cause: confirm the commercial dryer has power, any gas supply valve is open, and a simple reset — power off 60 seconds, back on — doesn't restore heat. Also, check whether an ignition click or spark is audible at all when it should be heating. Beyond that, heating elements, igniters, and gas valves combine high current or combustible gas, and that combination is a licensed-technician job, not a home fix.

How we fix it

We start with a full diagnostic on the Primus commercial dryer, confirm the real fault, then price it flat. OEM parts are available through the Alliance Laundry Systems distributor network; gas heating and electrical work should be handled by a licensed technician. Most not heating jobs finish same-day, at a flat price, under our warranty.

independent commercial service experienced with Primus commercial laundry equipment; not authorized by or affiliated with the manufacturer

Reviews · on record

What Jacksonville homeowners say

4.9
250+ Google reviews
on the First Coast
★★★★★
Same-day response — a tech was diagnosing the Primus commercial dryer hours after I called. Stood behind the warranty and used a real Primus OEM part, not a knockoff.
Christina S. · Verified customer
★★★★★
The Primus commercial dryer died mid-week and they had it sorted before I'd even rearranged my schedule. Fixed on the first visit — the flat price matched the quote exactly, no upsell.
Tyler L. · Verified customer
★★★★
Our Primus commercial dryer quit on us and they had a technician out the same afternoon in Jacksonville. Genuine Primus part, flat price, and done in a single visit.
Nicole K. · Verified customer
FAQ · before you call

Frequently asked questions

Do you warranty your repairs?

Every repair is backed by a 1-year labour warranty and a 6-month parts warranty. If the same issue returns in that window, we come back at no charge.

Do you offer same-day service in Jacksonville?

We do — Jacksonville is on our daily route, with same-day and after-hours emergency slots. The earlier you call, the better the odds of a same-day visit.

Do you charge for the estimate?

A flat $149 covers the on-site diagnosis and rolls into the repair price. What we quote is what you pay — no add-ons.

How much does a Primus commercial dryer that is not heating cost?

Expect $190–$680 for parts and labour on a Primus commercial dryer that is not heating. We charge a $149 diagnostic that comes off the repair total, and nothing begins until you approve a flat price.

Dispatching now · Jacksonville, FL

Get same-day service in Jacksonville.

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